Job Description

:

The Opportunity:

• Respond to everyday enquiries, for example location of rooms, referring to others (e.g. Helpdesk) as necessary
• Collect, collate and respond to student feedback,
• Opening Main Library in the mornings, occasional clearing and closing of Main Library building at night
• React and assist in the event of incidents and emergencies e.g. floods, emergency evacuation of buildings, operation of the emergency Evacuation Lift, supervision of emergency exits
• Participate as required in compliance activities such as fire drills and fire alarm testing.

This role is based at 40 George Square, Edinburgh in the heart of our Central Campus. There may be an occasional need to work from an alternative location to meet business needs (occasional overtime offered also). You will be part of the greater team of Facilities Assistants and there will be opportunity for overlap / skill sharing with this team.

This post is part-time (14 hours per week). Working hours are 9am-5pm with 60 minute unpaid lunchbreak in a working pattern of 2 days over 5 (Monday - Friday) to suit business need. Please note that these days may vary according to demand.

This is a fixed term 16 month contract, as 40 George Square is due a major refurbishment in 2025 (final date TBC).

Your skills and attributes for success:

• Experience of front line public and customer service in a busy and demanding environment
• A flexible attitude, not afraid to multi-task, take on new activities or help other team members
• Ability to communicate effectively and with tact and diplomacy both verbally and written with a wide range of people.
• Ability to understand and follow instructions and procedures
• Self- motivated and a team player
• Experience of building security and safety procedures
• Full clean driving licence - you may be expected to carry out driving duties associated with cover for other Facilities Assistants

We welcome informal enquiries about the role - to find out more please email Bob van de Sande (Study Spaces Supervisor) at

To apply, upload a CV and cover letter.

Click here to view a copy of the

As a valued member of our team you can expect:

• A competitive salary of UE01 \xc2\xa321,900 pro rata (there are plans to merge with and become UE02 - \xc2\xa321,978 to \xc2\xa322,134to take effect from Spring 2024)
• A chance to improve ISG\'s Study Spaces offering and make a clear impact on improving student experience
• Generous annual leave allowance of 40 days per year pro rata (inclusive of festive closure days)
• Highly competitive defined-benefit pension scheme with a substantial employer contribution
• A range of flexible working options to help prioritise work/life balance
• A day of paid leave annually for your chosen volunteering activity
• Access to excellent online learning and a Staff Scholarship fund
• Comprehensive Staff Benefits, such as a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our

(opens in a new tab) and use our reward calculator to discover the total value of your pay and benefits

Championing equality, diversity and inclusion

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our (opens new browser tab)

The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.

Key dates to note

The closing date for applications is 23 February 2023

Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.

Interviews will be held in due course. These will be held In-person preferred / virtual considered for accessibility reasons. Dates will be communicated via email.

About Us: As a world-leading research-intensive University, we are here to address tomorrow\'s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.

About the Team:

The University of Edinburgh was founded in 1583 and currently occupies more than 550 academic, administrative and residential buildings throughout the city of Edinburgh across 5 campuses; Central Area, Kings Buildings, Easter Bush, Bio- Quarter and the Western General Hospital. There are also sporting facilities at Peffermill.

The estate is an exciting mix of eras and architecture. Whilst many of the buildings enjoy listed status and are integral to the unique qualities and characteristics of the UNESCO World Heritage Site of Edinburgh, many more have been added over the years as the University has grown. The portfolio ranges from nationally important, iconic, historical buildings through to state of the art teaching, research and sporting facilities. The University of Edinburgh has a significant programme of estates investment underway, in both capital development and also in the infrastructure and resilience of the estate. This investment will help to ensure that the university remains at the forefront of world leading teaching, learning and research.

The Estates Department is part of the Corporate Services Group and provides a range of key activities that help the University to achieve its corporate objectives. It is an integrated centre of excellence responsible for implementing decisions related to the buildings, fabric and infrastructure of the University. It provides specialist advice to the University on strategic estates issues as well as its statutory obligations.

University of Edinburgh