Job Description

Mortgage Administrator/ Sales Progressor

Up to 2

7.5

k Basic + Benefits

(depending on experience) - Full-Time, Remote Position

We're looking for highly motivated

customer service professional

already working within the mortgage industry

. You will be working in a fast-paced environment providing support to our top performing Mortgage Advisers. You will pride yourself on ensuring an outstanding service to our high-net-worth clients as they move through the stages of their property transaction.

The role:

You will pride yourself on the customer experience by taking your customers through their journey from initial mortgage application stage to the completion of their property purchase or re-mortgage. You will thrive within a fast paced, environment whilst keeping the customer at the heart of what you do. Whilst the role is on a remote basis, preference is for a suitable candidate to be based in and around London or the Home Counties, as at times may be required to attend meetings at our London Head Office.



You will enjoy using your knowledge of the Financial Services industry, when liaising with mortgage lenders, estate agents, solicitors, and mortgage advisers etc.

Examples of what you will be doing:

Proactively progressing individual cases from post mortgage application through to completion. Problem solving when required to move purchases and re-mortgages along. Working as a part of a vibrant team to support our Mortgage Advisers pipelines. Maintaining a positive relationship with clients and Mortgage Advisers. Working to deadlines to ensure clients achieve their dream move. Prioritising and organising your workload to ensure the best outcome is achieved.

Skills and Experience Required:

Knowledge of the Mortgage and Home Buying process. Being Driven and Self Motivated. Strong relationship building and customer service skills. Ability to use your own initiative and problem solve quickly and efficiently. Ability to work under pressure. Outstanding communication skills at all levels, both written and verbal. Ability to demonstrate a confident telephone manner.

Countrywide Mortgage Services

is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.



Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.



MS02543



Job Reference: MS02543