Job Description

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.

Our 10,000 colleagues serve clients in more than 50 countries. We offer five core solutions:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership Development
• Total Rewards

Job description

In your role as an Executive Assistant at Korn Ferry, you will provide administrative support to managers and colleagues, at varied levels. As EA, you will be responsible for coordinating calendars, travel schedules, on-site services and preparing expense reports. As a central point of contact, you will provide high quality customer service to both internal and external clients and visitors.

The ideal candidate will possess administrative operations experience and have the ability to work independently yet take direction from the manager. The role requires initiative and organisational skills to represent KF in a professional manner with the goal of ensuring a high degree of client satisfaction, both internally and externally.

Primary Responsibilities

Office Support

• Act as a central point of contact for administrative enquiries
• Coordinate travel schedules, both domestic and international for consultants, preparing a detailed itinerary prior to departure
• Assist with other administrative / operational duties such as file maintenance, photocopying, scanning, mailings, trouble shooting and meeting planning.
• Update the distribution list and coordinate regular mailings.
• Flag related issues with manager
• Support other colleagues when possible and needed (i.e., providing coverage for other administrative assistants) providing timely answers to requests.

Meeting Support

• Maintain calendars including internal meetings, conference calls involving multiple time zones, setting virtual meetings, and client meetings, ensuring IT equipment is set up and coordinate materials, supplies and catering as required.
• Support on site activities related to employee orientation.

Business Support

• Collaborate with consultants and accounting to open projects and follow up on receivables as needed.
• Prepare and submit regular and accurate expense reports and reconcile statements.
• Code and submit invoices, prepare check requests.
• Prepare/save regular timesheets, showing utilization time allocated to engagements.
• Use utmost discretion and professionalism when working with confidential information.
• Update business development database as instructed.
• Compile, prepare, edit, and format various reports, presentations and business documents, and analyses data and information from identified sources within prescribed guidelines and procedures.

EDUCATION, EXPERIENCE, & OTHER QUALIFICATIONS

• Ideally educated to degree level or have equivalent qualifications / or demonstrable work experience in the EA/administration field.
• Excellent PowerPoint skills with high proficiency in the Microsoft Office suite (Outlook, Word, and Excel)
• Relevant experience of supporting leaders and senior professionals within a Professional Services environment
• Working knowledge of HCM / SAP / Salesforce
• Office machines skills required for printers/photocopiers, binding machines, mailing equipment, etc.
• Strong computer and Internet research skills related to administrative work.
• Client management/service experience preferred.
• Demonstrated history of sound judgment and professionalism with the ability to collaborate with leaders. High degree of interpersonal and professional savvy across varying levels of internal management, staff, clients, and associates, with the ability to manage expectations.
• Ability to plan complex international travel to a highly detailed level.
• Ability to maintain confidentiality and discretion in dealing with sensitive matters.
• Strong analytical skills and ability to translate to operational processes.
• Must be able to work independently with little supervision but able to take direction from management, be detail oriented, be proactive, at times flexible in terms of hours/responsibilities and able to organize and prioritize multiple deadlines.
• Excellent written and verbal communication skills; customer service focused with excellent phone etiquette.
• Able to make timely decisions and drive to action.
• Excellent organizational capabilities with a high degree of prioritization
• Basic project management and coordination skills preferred.

COMPETENCIES

Customer focus: Building strong customer relationships and delivering customer-centric solutions.

Drives results: Consistently achieving results, even under tough circumstances.

Collaborates: Building partnerships and working collaboratively with others to meet shared objectives

Being resilient: Rebounding from setbacks and adversity when facing difficult situations.

Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.

Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Demonstrates Self-awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.

Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

Korn Ferry is an Equal Employment Opportunity/Affirmative

Action Employer - Minority/Female/Disability/ Veteran.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.

Korn Ferry