Job Description

About usUCL is London\xe2\x80\x99s global university. LCCOS \xe2\x80\x93 Library, Culture, Collections and Open Science \xe2\x80\x93 provides outstanding staff, services and resources to support the world-class research, education and enterprise that is undertaken in UCL, and connects the world with UCL through innovative programming and engagement activities. LCCOS is acknowledged as an international leader in Open Science and Scholarship.The LCCOS family comprises 3 museums and allied object collections, 14 libraries, the UCL Student Centre, Special Collections facilities, multiple additional learning spaces, the Bloomsbury Theatre and a substantial off-site storage facility. We also provide comprehensive services to healthcare staff through our partnerships with 6 NHS Trusts. LCCOS holds the UK Customer Service Excellence (CSE) Award, The National Archives (TNA) Archives Service Accreditation, and Arts Council England Museum Accreditation. The combined staff in UCL LCCOS totals around 440.About the roleThe post-holder will be part of a customer-facing team working at the UCL Language & Speech Science (LaSS) Library. LaSS Library primarily serves staff, students and researchers in the Division of Psychology and Language Science and the Ear Institute. Subject coverage encompasses Audiology, Linguistics, Psychology & Language, and Speech Language Sciences. The collection includes unique collections of books, journals, clinical assessment tests and electronic resources.The main purpose of the job is to be responsible for and to supervise the library and an assistant in the evenings, providing excellent customer service, and clerical support for library resources and facilities. The post holder will also support a wide range of activities including the use of technology, social media, maintenance of the estate, and health & safety.Manual handling is required to carry out this role. Training will be provided.This is an on-campus role. It is not suitable for regular remote working.This role does not meet the eligibility requirements for a Skilled Worker Visa certificate of sponsorship under UK Visas and Immigration legislation. Therefore, UCL will not be able to sponsor individuals who require right to work in the UK to carry out this role.This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit https://www.ucl.ac.uk/human-resources/conditions-service-research-teaching-and-professional-services-staff for more information.About youWe are looking for candidates who in particular have the following experience and skills:

• Proven experience of supervising staff
• Excellent customer service skills: able to relate to, communicate with, and co-operate with a wide range of colleagues and customers
• Ability to work as part of a team: able to work towards common goals and take on/relinquish tasks as necessary. Able to motivate team members by displaying a positive attitude to work.
• Ability to work independently when required. Post-holders will develop experience and will be expected to carry out service-related tasks without being supervised.

Further details:The work pattern for this role is as follows: Thursdays 5pm \xe2\x80\x93 8pm, Fridays 5pm \xe2\x80\x93 8pm.The advert will close on the published date at 23:59 GMT. However, we may close applications early if we receive a high volume of applications. Interviews will be carried out online.A job description and person specification can be accessed from the link at the bottom of this page.To apply, please provide:

• An up-to-date CV, including as a minimum detail of your current employment, salary, and notice period, details of any former employment, and your education history.
• A supporting statement, showing how your skills and experience meet each of the criteria marked \xe2\x80\x98Application\xe2\x80\x99 in the Person Specification found within the for this post. Your statement should be provided using the free text box under \xe2\x80\x98Questionnaire\xe2\x80\x99.

If you have any queries about the role or have any queries about the application process, please contact lccos-jobs@ucl.ac.uk, quoting the job title and reference number.Further information about UCL LCCOS can be found on our website https://www.ucl.ac.uk/lccos/The UCL Ways of Working supports colleagues to be successful and happy at UCL through sharing expectations around how we work \xe2\x80\x93 please visit www.ucl.ac.uk/ways-of-working to find out more.What we offerAs well as the exciting opportunities this role presents, we also offer some great benefits some of which include: 41 Days holiday (27 days annual leave 8 bank holidays, and 6 closure days); Additional 5 days\xe2\x80\x99 annual leave purchase scheme; Defined benefit career average revalued earnings pension scheme (CARE); Cycle to work scheme and season ticket loan; On-Site nursery; On-site gym; Enhanced maternity, paternity and adoption pay; Employee assistance program: Staff Support Service; Discounted medical insurance.Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.Our commitment to Equality, Diversity and InclusionAs London\xe2\x80\x99s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world\xe2\x80\x99s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL\xe2\x80\x99s workforce. These include people from Black, Asian, and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. Our department is working towards an Athena SWAN award. We are committed to advancing gender equality within our department.You can read more about our commitment to Equality, Diversity, and Inclusion here: https://www.ucl.ac.uk/equality-diversity-inclusion/Available documents

University College London