Job Description

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Estate Staff Supervisor

Chester

\xc2\xa338,098 - \xc2\xa340,104 per year

40 hours per week

We are currently looking to recruit an experienced Estate Staff Supervisor who will utilise their key management skills to oversee a team of Cleaners, Caretakers and Landscape Technicians. This role will require you to apply your knowledge and expertise of Estate Maintenance to plan multiple workloads; ensuring productivity is maximised across a large geographical area.

The role of Estate Staff Supervisor will include:

• Planning the daily workload for the Estate Services team and providing quotations for works not covered by specifications
• Dealing with complaints, breakdowns in service delivery and identifying areas for improvement to implement effective solutions
• Carrying out scheme inspections to ensure contract requirements are fulfilled in line with health and safety requirements
• Liaising with the housing team to discuss specific scheme issues and improve service delivery
• Playing a key role in the training, recruitment, development and retention of current staff

Skills and experiences:

• City & Guilds qualification, NVQ3 or relevant experience in horticulture, Caretaking/Cleaning or a similar discipline

• Recent experience of undertaking a similar role
• Working knowledge of the application of Health and Safety legislation
• Excellent customer service and communication skills
• Working knowledge of preparing tender documentation, including financial projections and presentations
• Proven ability to effectively recruit, manage and develop staff
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• \xc2\xa338,098 per annum (rising to \xc2\xa340,104 per annum after 12 months, subject to satisfactory performance)

Closing Date: 20 September 2023

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

\'For an insight into what it\'s like to work for us, take a look at on Twitter\'

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Sanctuary Group