Job Description

This is a key role within our organisation and exciting time to join Walsall Healthcare NHS Trust as we embark on our ePMA journey. The post holder will act as a specialist technician, providing technical support, configuration and testing expertise, and superuser status for the Electronic Prescribing and Medicines Administration System(s) (ePMAs) utilised at WHT to meeting the needs of the Trust.

The post-holder will:

Support the Senior Pharmacy Technician - ePMA in the technical aspects of the development and implementation of the ePMA system (including software and hardware).



Work together with partners such as IT to ensure that the ePMA system is used to support medicines optimisation initiatives.



Support and help provide training for ePMA for all staff groups across the Trust.



Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The 170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities.



A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.



We are committed to welcoming and making everyone feel valued at Walsall Healthcare NHS Trust and embody the Trust's values and behaviours. We promote a culture on based on fairness, respect, honesty and trust with both patients and staff being at the heart of all that we do.



To support the implementation, maintenance and future development of the ePMA system, working closely with the Pharmacy ePMA team and Trust ePMA project team.



To be a superuser for the ePMA system, developing routine housekeeping of the system to ensure optimal performance and contributing to the development of business continuity plans.



To maintain and update drug template files for the ePMA system and implement the required medicine configuration workflows so they are reproducible through testing to provide clinical assurance.



Contribute to troubleshooting issues identified by users with the ePMA system , facilitating training where required.



To help facilitate improvements in digital literacy for Pharmacy staff in conjunction with the training team in readiness for ePMA implementation.



Liaise with medical, nursing, midwifery, allied health professionals and support staff to ensure effective use of ePMA.



Test business continuity plans.



Produce routine reports to capture and communicate prescribing and administration information of patients to healthcare professionals.



Produce ad hoc reports for auditing and other purposes