Job Description

Job Title: Engineering Co-Ordinator

Location: Midlands

Job Type: 6 month (FTC)

Salary: 25,467

Hours - 40 hours per week

Job Summary:

You will ensure an efficient & effective fluid workflow of engineer activities, positive progression of workflow planning and issue management through to completion, whilst maintaining a positive customer experience through regular communication with stakeholders & customers as necessary.

Key Responsibilities:

Working with the relevant teams both internal and external to Airband to ensure the installation/maintenance & service of Airband's fibre & FWA networks from site to the customer premise are as efficient and effective as possible. Read and understand technical drawing and specification sheets including our current fibre planning software (Vetro/fibre cloud) Liaising with external companies and agencies to facilitate the installations required, such as Joint User Pole agreements, Traffic Management and Wayleaves. Assisting other Airband engineering teams across the UK where necessary to support customer needs or project timescales. Liaising with both colleagues and customers; keeping in regular contact & provide updates/reports as necessary to stakeholders Conducting utility/line searches when necessary to ensure the team are working safely. Report to the Network Delivery Manager daily on any issues/risks that may delay the agreed workflow with a more detailed report of work completion, achievements & issues as required. Working in accordance with the clients and customers Health and Safety requirements Schedule work tasks for all engineering teams on salesforce or equivalent systems, ensuring all work is accounted for and documented Speaking with site owners on occasions to book access and resolve any potential access issues Remaining up to date with relevant legislation and requirements pertinent to the activities of the Airband engineering teams Updating company reporting documents to disseminate information as required. Raise purchase orders when required and track through to delivery/completion

Key skill

Facilitating the co-ordination and installation of Airband's broadband delivery to customers, via the resolution of installation challenges Provide support and effective engineer coordination for all engineering teams. Work with all engineering teams to maintain a time critical, cost effective and customer centric workflow. Ability to communication with a broad customer base plus interdepartmental contacts. Ability to work with minimum supervision Work as part of a collaborative team. Be able to prioritise, organise and manage tasks. Good observational and analytical skills and a good eye for detail. Well-presented and have good presentation skills

Desirable:

Street Works Unit 02 SLG LANTRA Traffic Management Scheme

What can Airband Offer you?

Company Vehicle 25 days of paid leave a year rising to 30 plus bank holidays with service. 5% Airband pension plus a minimum 3% employee contribution. Customer referral bonus - a thank you for every customer you send our way. We offer hybrid working - a mix of working from home and in the office. Free Broadband - If you are in our coverage, you can benefit from free broadband with us! 20% off your monthly line rental on EE's phone, tablet, SIM only or mobile broadband plans. Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service) Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to 1,000 a year! Refer a friend reward scheme - a selection of great rewards to choose from!

Pre-employment checks

Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role.

Recruitment agency support is not required at this time.

Job Type: Fixed term contract
Contract length: 6 months

Pay: 25,467.00 per year

Benefits:

Company pension Free parking On-site parking Work from home
Schedule:

8 hour shift Monday to Friday
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Droitwich

Reference ID: Engineering Coordinator FTC