Job Description

Join Our Team as an Engineering Service Coordinator

Company: Join a growing market leader in faciltiies solutions

Location: Potters Bar, UK

Salary: Up to \xc2\xa335,000 (dependent on experience)

Are you an organized and communicative individual with a passion for coordinating engineering services? Do you thrive in a dynamic and fast-paced environment? If so, we want you to be part of our team!

Job Responsibilities:

As an Engineering Service Coordinator at our company, you\'ll play a pivotal role in ensuring our refrigeration solutions are delivered efficiently and effectively. Your responsibilities will include:

• Service Scheduling: Efficiently coordinate and schedule engineering service visits to meet customer needs.
• Resource Allocation: Assign service engineers to tasks, optimizing resources for maximum productivity.
• Customer Liaison: Act as a point of contact for customers, addressing inquiries and providing updates on service progress.
• Documentation: Maintain accurate service records, including work orders, reports, and equipment maintenance history.
• Inventory Management: Monitor and manage service parts inventory to ensure availability for timely repairs.
• Quality Assurance: Ensure that all service work meets quality standards and regulatory requirements.
• Overtime Management: Coordinate and track overtime hours for service engineers, ensuring fair compensation at time and a half.
• Communication Hub: Foster effective communication between service engineers, customers, and internal teams to streamline operations.

Qualifications:

To excel in this role, the right candidate should possess:

• Excellent organizational skills to manage complex schedules and resources.
• Strong communication skills to facilitate smooth interactions with customers and internal teams.
• A proactive attitude to adapt and thrive in a dynamic, evolving industry.

Join our team and be part of an innovative company at the forefront of refrigeration solutions. We offer competitive compensation, with overtime opportunities, and a chance to contribute to the success of a market leader.

If you\'re ready to take on this exciting challenge, apply today and embark on a rewarding career as our Engineering Service Coordinator in Potters Bar!

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