Job Description

We are seeking two Wales based Engagement Officers.

About us

Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are.

We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.

Our volunteers work to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support.

We make sure that people know they are important well into their old age. Our vision is a world where no one is ever too old to make friends and enjoy social interaction.

Our mission is to work within communities to end social isolation and loneliness in older people.

Job summary

As an engagement officer you\'ll work as part of the engagement team managed by the head of growth. Your two main roles will be:

Engaging older people and recruiting volunteers by promoting Re-engage\'s services and developing effective relationships with referrers such as social prescribers.

Delivering Re-engage\'s grant funded projects and working with the wider Re-engage team.

Engagement officer tasks and requirements

Growing and developing the network of referral partners, including social prescribers and link workers, in the region, ensuring that Re-engage\'s work is promoted to people aged 75+ who are experiencing social isolation and loneliness.

Working within Re-engage\'s CRM (OPUS) to make evidence-based decisions.

Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.

Collaborating with the communications team ensuring the widest possible publicity for the region\'s needs through media and social media opportunities, local press, radio, TV, and online forums.

Liaising closely with the fundraising team delivering against recruitment targets linked to grants.

Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.

Identifying speaking and presenting opportunities ensuring that Re-engage\'s work is promoted to referrers.

Working effectively as part of a regional team, maintaining, and growing all Re-engage services.

Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage\'s portfolio of services

Carrying out any other reasonable tasks assigned to you by your line manager.

Re-engage is a fully remote organisation. The successful candidate must have a dedicated workstation in their home and sufficient broadband for permanent Wi-Fi access to multiple cloud-based systems.

This role requires an enhanced Disclosure and Barring Service check

Benefits

Salary \xc2\xa327,000

26 days annual leave and all Bank Holidays

Working from home allowance

Bupa cash plan

3% pension contribution, death in service benefit

EAP, Learning and development opportunities

About you

You\'ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You\'ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage\'s strategic objectives, values, behaviours, and working practices.

Knowledge, skills, and attributes

Essential

Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.

Digital first approach with strong ability in all areas of working digitally.

Experience of working across different sectors and developing links with other organisations.

Excellent interpersonal, written, and verbal communication skills

Organised and methodical approach to work with strong administrative skills

Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.

Self-motivated, able to work remotely with minimal supervision.

Experience of working to deadlines and meeting KPIs and targets

A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.

Able to work your own initiative as well as collaboratively as part of a team

A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

Desirable

Experience of community engagement or sales, including online engagement.

Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.

Interested in learning about loneliness, social isolation, and factors that impact the ageing population.

Understanding of volunteer journey, including recruitment and engagement.

Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.

Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.

How we recruit

Don\'t meet every single requirement? Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every single qualification.

At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you\'re excited about this role but your experience doesn\'t align perfectly with every part of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We use the Applied platform which helps remove unconscious bias for a forward-thinking, fair and objective alternative to traditional hiring. Instead of using your CV alone, we\'ll be asking you to answer questions to test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team.

The Applied platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

The closing date is 6 September 2023; however, you should note that we reserve the right to close the vacancy early if we receive sufficient applications. Therefore, we would encourage you to apply ASAP if you are keen on this role.

Re-engage