Job Description

Sanctuary is one of the UK's leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.Energy OfficerWorcester based with a balance of home and office workingxc2xa327,521 - xc2xa328,970 per year35 hours per weekWe have a great opportunity for an Energy Officer to join our Energy team based in Worcester which consists of 11 members of staff. The Energy Team sits in the Property Services Department and manage the Group utilities, voids, meters, contracts and queries as well as the energy efficiency of the Group's portfolio. In this role you will be supporting the delivery of Social Housing Decarbonisation and Retrofit works attending the office on occasion.The role of Energy Officer will include:

• Responding to utility queries ensuring that an efficient service is provided at all times
• Supporting the delivery of effective and efficient energy efficiency projects including implementing and supporting new administrative systems as required
• Supporting the management and maintenance of relationships with internal and external customers by being a central point of contact for utilities related projects
• Maintaining utility data to enable the accurate recording and reporting of information for the Group, ensuring it is effectively analysed to draw meaningful conclusions as to how the cost and consumption may be reduced
• Assisting with the delivery of projects designed to enhance the services provided by the Group, maximising utility validation
• Occasional visits to the Worcester office for utility post processing

Skills and experiences:

• Recent experience within a similar role where prioritising work loads is required in order to meet deadlines
• Some experience of producing and analysing quality statistical information
• Excellent interpersonal, team working and presentation skills
• Intermediate working knowledge of Microsoft Word, Microsoft Excel and general internet communications
• A working knowledge of the utility industry is essential
• Proven experience within an administrative or coordinator role is mandatory
• An understanding of GDPR (General Data Protection Regulations)
• Excellent communication skills allowing you to be professional, friendly and assertive

Why work for us?One of the UK's leading providers of housing, care and commercial services, Sanctuary employs more than 14,000 people and manages over 116,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.Our BenefitsAs part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with matching employer contributions from Sanctuary up to set limits
• Life Assurance
• Employee Volunteering scheme
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

• xc2xa327,521 per annum (rising to xc2xa328,970 per annum after 12 months, subject to satisfactory performance)

Closing Date: 7 April 2025If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -corporate.recruitment@sanctuary.co.ukWe reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.For an insight into what it's like to work for us, take a look at ourBuilding Equality and DiversitySanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.

Sanctuary Group