Job Description

Pets and people at the heart of what we do.

Do you have a business mind and a social heart?


Would you love to do a job that gives you an overwhelming feeling of satisfaction knowing that every day when you walk through the door you're contributing to a lifetime of wellbeing for every pet?


Are you looking for a new challenge and want to be a part of our amazing team?


If so, PDSA has a great opportunity for you. As the UK's leading veterinary charity we exist to treat the sick and injured pets of people in need, and every member of our team is essential in fulfilling this mission.

About the Role:

We are looking to recruit an Employee Relations Advisor to join our HR Operations team, the location is flexible as the role will be homebased supporting our leaders across the UK. The role will be responsible for delivering a balanced employees relations case management advisory service which reflects our organisational values and assesses and manages risk effectively and is responsive to business needs


We also offer great benefits which include (pro-rata for part-time roles):



Excellent career opportunities/development 25 days holiday per year Paid statutory holidays Life assurance 4 x annual salary Contributory pension scheme

About you:

The successful candidate will have strong ER knowledge and case management experience and have the ability to influence and challenge at all levels. We are looking for someone that has the ability to work autonomously, prioritise cases to achieve SLA's and manage own workload. Strong communication skills will be key with strong attention to detail.

About PDSA:

As the UK's leading veterinary charity, with 48 Pet Hospitals, we strive to improve pets' lives - through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.


We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues - we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.


PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.


If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.


The closing date for this vacancy may be brought forward should we receive sufficient candidates.