Job Description

Location and flexible working: Edinburgh. All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. Job Type : 15 Month Fixed Term Closing Date : 28 November Salary and benefits: Up to \xc2\xa328,000 dependent upon experience plus 8% bonus up to 16%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, income protection, 3x volunteering days and much more Recruiter : Douglas Smith We have an incredible opportunity to join us here at Phoenix Group as an Employee Benefits Officer within our Pension and Savings division Who are we? We want to be the best place that any of our 6,800 colleagues have ever worked. We\xe2\x80\x99re the UK\xe2\x80\x99s largest long-term savings and retirement business. We offer our 12 million customers products across our market-leading brands, including Standard Life, SunLife and ReAssure, with c.\xc2\xa3259 billion of assets under administration. We\xe2\x80\x99re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we\xe2\x80\x99re not done yet. The role

• You will manage the day-to-day administration of flexible benefit services for a portfolio of clients, including monthly payroll reconciliation
• Using your excellent communication skills, you\xe2\x80\x99ll act as a primary point of contact for Clients and their benefit providers
• Being client facing you will work closely with internal stakeholders to build relationships with your clients, ensuring their needs are met and addressing any queries or concerns, in a proactive and professional manner

What We\xe2\x80\x99re Looking For

• High level of numeracy with strong Microsoft Office skills including familiar with Excel formulas such as VLOOKUPs, to reconcile and analyse data
• Knowledge of Workplace pensions and auto-enrolment
• Proven success in taking ownership, using root cause analysis techniques to investigate and share your findings.
• Strong relationship building and both verbal and written communication skills
• Be able to identifies opportunities to improve processes and support other members of your team.

We want to hire the whole version of you. We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we\xe2\x80\x99ve advertised and you believe that you can bring value to the role, we\xe2\x80\x99d love to hear from you. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. Find out more about #LifeAtPhoenix

• Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates
• Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us

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