Job Description

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

We are looking for a Emergency Response Operative to join us at our client site in Dyce, Aberdeen. Provide 24-hour monitoring, notification and coordination of Incident/Emergency/Crisis Response services and arrangements across all North Sea operations and assets both onshore and offshore. To ensure that the day-to-day operation of the BP Notification Centre (bpNC), associated activities and administrations is effective and resilient.

What do you get from us:

Shift Pattern -

7 days on 0600-1800, 14 days off, 7 nights on 1800-0600, 7 days/nights on stand-by (5-week rotation)

Pay:

32, 358 per annum

Lifestyle Benefits

- Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.

Learning & Development

- we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.

Health and Wellbeing

- Life assurance scheme, access to mental health support specialists Access to an

Online GP Service

for you and your dependents

A typical day in the life as a Emergency Response Operative:

Fully understand clients Emergency Response operating procedures and protocols The ability to respond to incidents or training exercises in accordance with agreed procedures To notify, mobilise and/or provide information to Incident Management Teams (IMTs), Business Support Team (BST), any associated response teams and C&CM/ER (Crisis & Continuity Management/Emergency Response) and Security Team as required. Provide immediate coordination of response and support to the site in an emergency incident in accordance with established procedures and protocols. Liaise and notify appropriate Emergency Response coordinating agencies and authorities as required. Accurately log all incident information, any actions taken and any mandatory reporting as instructed or regulated. In conjunction with Client C&CM/ER management ensuring that bpNC library is maintained to agreed standards. Fulfil the role of first point of contact to IMT members across the region for administration, response rotas, exercise participation, training and provision of assistance as required. Maintain accurate records of vessel and mobile rig movements, alongside Person on Board manifests. Provide effective administrative and project support to Client C&CM/ER & Security Teams as required. Ensure effective and detailed handover between operators at all shift changes Be competent in the use of telephony and IT systems To possess excellent communication and interpersonal skills

What are we looking for?

Deliver excellent customer service Excellent IT Skills Demonstrate the ability to think and act quickly in emergencies or under pressure Have an ability to deliver succinct and clear verbal and written reports where necessary Maintain a high standard of personal presentation Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability Able to demonstrate an ability to work as part of a team. You will also need a 10 year vetting history




Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability



Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.