Job Description

Band 2






Main area
Emergency Department
Grade
Band 2
Contract
Permanent
Hours

• Full time
• Part time

37.5 hours per week (minimum 23 hours)
Job ref
164-5848100


Site
QMC Campus
Town
Nottingham
Salary
\xc2\xa322,383 per annum pro rata
Salary period
Yearly
Closing
07/12/2023 23:59


Job overview As an Emergency Department Assistant at Queen\xe2\x80\x99s Medical Centre in the Adult Emergency Department, you can make all the difference! You\xe2\x80\x99ll be a key part of a team that makes sure patients and their relatives are reassured; the medical staff who treat them have the support and resources they need, to maintain a working department and help the staff do the best job they can. It\xe2\x80\x99s a big responsibility, and it\xe2\x80\x99s as rewarding as it is challenging in one of the biggest Emergency departments in Europe. This is a role that calls for a \xe2\x80\x98people person\xe2\x80\x99 with a very well organised approach. You\xe2\x80\x99ll need a good basic education and be able to speak and write English well, be able to input data quickly and accurately, but more than that, you will need to be cheerful, pleasant and patient. Reliability is extremely important, as is the flexibility to work nights, weekends and bank holidays (shifts are on a rota basis, 24/7). There is a lot of standing and walking involved in this role This post could also expose you to distressing issues and incidents. In all aspects, full initial and ongoing training will be available to you. Please note successful candidates will need to be able to commit to 6 weeks full time mandatory training on commencement in the post even if wanting part time hours and this role is full internal rotation made up of long shifts 7-1930 or 1900-0730 covering 7 days a week, this will include nights, weekends and public holidays

Main duties of the job The job will see you combine three roles: The main part of the role is patient care related. This clinical nursing aspect of the role involves assisting nursing staff with the nursing observations, patient care, oxygen therapy and resuscitation, and, in time, you\xe2\x80\x99ll undertake more training for more advanced roles. This involves working in the ED Majors unit, Resus, the speciality bed wait areas for patients awaiting admission to the ward & ED urgent treatment unit. The reception role involves, after extensive training: working on various hospital and national computer systems, inputting data accurately and at speed, maintaining accurate electronic and paper records, dealing professionally with telephone enquires both internal and external, maintaining a high level of patient confidentiality. A high level of customer care is required for this role. In addition, you\xe2\x80\x99ll make sure the Department itself is looked-after by reporting equipment faults, ordering supplies and stationery and generally keeping the place tidy. Transfer of patients and a nursing support role means you\xe2\x80\x99ll be patients\xe2\x80\x99 first point of contact. You will be there to help and advice throughout their time in the Emergency Department by: making drinks, assisting with meals, escorting patients to the toilet and arranging transport (home if necessary). The Transfer role requires the candidate to move patients to the ward and other areas of ED for example and X-ray and CT scanner ( via bed, trolley or wheelchair)

Working for our organisation With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Detailed job description and main responsibilities
In addition to the below summary, you\xe2\x80\x99ll need to familiarise yourself with full and Person Specification documents attached to this advert. You will need to: Hold the right to work in the UK (certificate of sponsorship is not available for this role) Be prepared to undertake pre-employment checks, which can last a number of weeks and includes a medical and criminal record check Once the application deadline has closed, all applications will be reviewed by a shortlisting panel. If you are successfully shortlisted, you will be invited to a face to face interview. Please note that virtual interviews will not be available. Please also note that due to high volume of applications, feedback, if unsuccessful, will unfortunately not be given.
Person specification

Commitment to Trust Values and Behaviours
Essential criteria

• Must be able to demonstrate behaviours consistent with the Trust\xe2\x80\x99s \xe2\x80\x9cWe are here for you\xe2\x80\x9d behavioural standards.

Training & Qualifications
Essential criteria

• GCSE,s English Language & Mathematics A-C or Functional Skills grade 3 or equivalent (NVQ 2 OR above)

Desirable criteria

• NVQ 2 Healthcare/Customer Care

Experience
Essential criteria

• Previous Experience of Customer Contact Work
• Sound Employment Record
• Good Attendance record

Desirable criteria

• Previous Health Care Experience in a hospital setting

Communication and relationship skills
Essential criteria

• Demonstrates an aptitude for Team Working
• Cheerful. Pleasant and Patient Personality

Desirable criteria

• Previous Experience in a Fast Moving Stressful Environment

Analytical and Judgement skills
Essential criteria

• Basic IT Literacy

Desirable criteria

• Previous IT experience

Planning and organisation skills
Essential criteria

• Application Form has all sections Completed Clearly and Concisely

Physical skills
Essential criteria

• Capable of using medical devices equipment following training.
• Able to undertake patient manual handling manoeuvres and non patient manual handling manoeuvres

Other requirements specific to the role
Essential criteria

• Willingness to Undergo Training as required
• Ability to work Flexible Hours including nights, weekends and bank holidays

___________________________________________________________________________________ Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career! We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH. Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms. Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly. Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications Salary: The quoted salary will be on a pro rata basis for part time workers. Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted. At Risk of redundancy: NHS employees within the East Midlands who are \xe2\x80\x98at risk\xe2\x80\x99 of redundancy will be given a preferential interview where they meet the essential criteria of the person specification. International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad. ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation. Consent:

• Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
• Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (\xc2\xa341.90 for enhanced and \xc2\xa321.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month\xe2\x80\x99s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.