Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



What the job involves



The EMEA S&P Client Account Sourcing Manager is to undertake and develop the following activities:



Responsible for management and performance of all strategic sourcing and procurement related activities for specific client requirements across all Integrated Facilities Management (IFM) service lines as required

Represent JLL S&P in client / account meetings and forums, and ensure adherence to all relevant inputs, materials and communication

Lead negotiations and delivery of savings targets relative to account deliverables. Responsible for appropriate reporting and tracking of Country / regional savings delivery via relevant (Jaggaer) platform(s)

Accountable for implementation of S&P Strategic procurement planning, RFP management, bid analysis and recommendations, liaison with client governance teams for Contract management and approvals, risk management, compliance, and reporting

To manage account resources to ensure the required scope of services to be procured through discussions with Account Director, Regional / Site Facilities Managers, Operations Team(s) and client contacts are managed appropriately

To ensure that all supplier details and files are complete and immediately updated with notified changes and actively monitor and document any changes required to the supplier contracts

To manage framework relationships with JLL preferred suppliers with the support of the Category Management Team where required. Review performance as outlined in the framework agreements

To provide reporting as necessary (performance against KPIs, strategic sourcing activity, supplier performance management, contract management on a monthly / quarterly basis (as agreed with the client account) together with monthly inputs to JLL S&P organisation using the procurement platform (Jaggaer) where appropriate

Transformation activities are supported including audits, reports, and actions

Developing the supply chain to meet the business and client needs, strengthening capabilities and delivery, as well as identifying opportunities for further partnership growth and B2B

Engage with and support training guidance and requirements reference JLL S&P Strategic Sourcing activities. Ensure understanding of the tools, systems, regulations, country/ regional practices are available

Ensure S&P Policies and Procedures on the account relate to the appropriate country operations and practices and that they are reviewed annually and are current

Ensure S&P Strategic Sourcing managers develop and implement Sourcing plans for their Country/ region

Ensure suppliers are qualified and onboarded in line with JLL process (satisfying the compliance and risk management key requirements and appropriate systems are utilised)

Provision of S&P transition support, including site visits, supplier on-boarding suppliers and other activities in the completion of account transitions as required

Maintain and manage sustainability and D&I strategy for the account supported by our JLL S&P Sustainability lead

Produce S&P QBR reporting and delivery of supplier review meetings, including status, highlights, analytics, savings, project plans, achievements, risks and issues

Support any required "Voice of the stakeholder/client/account surveys", reporting results and actions.



Desired experience and technical skills



5 to 10 years in similar position

Deep understanding of IFM services and supplier environment

Organisational awareness and strategic thinking, leadership, people management, management of projects, finances and other resources

Communication, managing self and relationships with others, team working and co-operation, negotiating and influencing, personal effectiveness, analytical thinking and judgement, creativity and innovation

Strong analytical, financial, and commercial skills

Excellent inter-personal, communication and negotiation skills

Excellent numerical and commercial acumen

Strong analytical ability required

Strong written and verbal English language skills

Excellent PC skills, proficient in Microsoft Office tools

Fluent in English, additional WE language preferred/required

Sourcing procedures and protocols - particularly for services contracts

Experience working with suppliers across the EMEA region

Development of EMEA strategic relationships with multi-national suppliers

Hold a business management or related degree.

MCIPS or Country Equivalent preferable.



What this job involves

Support with the execution of the sourcing strategy set by the Client Account Sourcing Manager

Supporting with the development and implementation of initiatives relating to compliance, savings, consolidation, sustainability and innovation

Ensure all JLL sourcing and contracting standards are maintained

Support with the managing, maintaining and growing both supplier and internal stakeholder relationships

Undertaking RfX's and associated process and evaluation

Undertake e-auction/ electronic RFP through Bravo (Jaggaer) system

Risk Management. Identify and take steps to reduce business risk through the execution of effective sourcing strategies

Support JLL regional sourcing programs, as requested by the Client Account Sourcing Management. Give input, feedback and assist with the execution on the account

Responsible for the administration of the Strategic Sourcing Audit program to ensure compliance with JLL contracting best practices and standards

Provide KPI monitoring through JLL systems regionally (supplier performance)

Savings delivery for assigned projects and respective reporting (Hard savings / cost avoidance / value adds)

Flow to work (additional purchasing projects) depending on the business need.



An ideal candidate would need to have the following qualifications

Desired experience and technical skills

Experience working as a Procurement / Sourcing Specialist within FM, Manufacturing, Infrastructure, Estate Management etc

Fluent in English - other languages (Polish/French/German) would be a benefit

Experience in Procurement/ e-auctions and sourcing contracted services

Strong analytical ability required

Excellent numerical and commercial acumen

Excellent organizational and administrative skills

Good Follow-through of actions - Take responsibility for completion of tasks

Customer Service:

Commitment to solve requests and problems

Excellent inter-personal, communication and negotiation skills

Excellent PC skills, proficient in Office tools, especially Microsoft Outlook Word & Excel.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.