Job Description

Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.

ABOUT THIS ROLE
As a key member of the Audible Editorial team you will bring creativity and innovation to increase customer awareness and discovery for the diverse range of audio entertainment on Audible.co.uk. You will be responsible for driving customer engagement, attracting new members and delighting existing members with captivating copy, innovative merchandising techniques and smart improvements to the customer browse experience. The position is open through a 12 months contract.

As an Editorial & Customer Engagement Manager, you will...
- Manage, plan, coordinate and execute product selection and merchandising with goals of driving revenue and amplifying customer engagement
- Conceive and write editorial features and promotional copy leveraging product expertise for on-site and email promotions and programs, maintaining standards and creativity of Audible\xc3\xa2\xc2\x80\xc2\x99s Editorial Voice
- Develop and implement bold, creative promotions and programs, and special projects
- Liaise and partner with cross-functional teams (Marketing, Design, Customer Support, Product, and Content) to bring these experiences and functionalities to market
- Work with marketing and operational teams to ensure that member merchandising communication goals are met
- Build promotional pages and incentives via systems tools
- Execute merchandising plans across multiple surfaces (Audible site, app, blog and email)

ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We\'re changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we\'ve redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it\'s our people who make Audible\'s service possible. We\'re listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in an Audible workspace (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.

We are open to hiring candidates to work out of one of the following locations:

London, GBR

BASIC QUALIFICATIONS

- Experience building and optimizing multiple, simultaneous marketing campaigns
- Experience in online marketing/merchandising
- Proficient knowledge in MS Office
- Experience with digital analytics programs
- Basic HTML skills & general understanding of web development

PREFERRED QUALIFICATIONS

- Strong organisational & communication skills
- Excellent verbal & written communication
- Professional experience ideally in an online, retail, e-commerce environment, in journalism or publishing
- Passion for books and audiobooks
- Experience working with international teams
- Bachelor\'s degree

Audible is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Audible. Please consult our to know more about how we collect, use and transfer the personal data of our candidates.

All offers are conditional on references, verification of the right to work in the UK, and successful background screening check. This will include previous employment verification, qualification verification (if relevant) and a relevant criminal check.

Audible