Job Description

DUTY MANAGER - FULL TIME

Job Overview

As a Duty Manager, you'll have the responsibility in assisting the day to day running of the business. A hands on leader, motivating the team and charming guests, whilst ensuring standards are adhered too.

We are looking for someone with a strong set of values that shine through as an example and tone for the rest of the team. Someone who has experience within hospitality, in both wet and dry lead businesses, experience with a range of roles and responsibilities and not shy from getting stuck in operationally.

Duties

- Closing & opening of the venue
- Supervise daily operations to ensure we maintain high standards of service
- Implement company policies and procedures while ensuring compliance with health and safety regulations
- Assist in training new staff members
- Positively contribute to team meetings to help motivate & improve

Requirements

- Proven experience in a supervisory role within the hospitality industry
- Strong leadership skills with the ability to motivate and manage a team effectively
- Strong service skills, with a focus on creating memorable experiences for the guest
- A proactive approach to problem-solving with strong organisational skills

About us

Having being birthed in 2007 - Trof stands as an institution of Northern Quarter.

We hold an infectious reputation for befriending the community. We have a wide network of regulars who have grown with the business offering a sentimental stomping ground to reconnect with past memories, friends and personal experiences home to Manchester.

Having gone independent by it's own people - We are looking to expand the family with like-minded individuals. We are on the hunt for reliable newbies who have longevity & ambition to grow with the company. We offer a wide range of in house & external training alongside opportunities to support your goals - Whether it's developing your own cocktails - refining a speciality - learning management skills - we're here to give you the support and platform to do so.

If you haven't visited us before - Trof stands as a reliable home - Brunch / Dinner / Sunday Roasts / Cocktails / Pub quiz / Open Mic / Saturday night tear ups - Trof is as busy as ever which gives us the exciting opportunity to add to the family tree.

Benefits

50% off food and drink at Trof Competitive incentives Staff dinners Passionate about training & development Team social events Tip situation = Healthy Rota's in advance Trof team = good eggs!!
We look forward to hearing from you!

Job Types: Full-time, Permanent

Pay: 12.75 per hour

Expected hours: 40 - 45 per week

Experience:

Supervising experience: 2 years (required) Organisational skills: 1 year (required) Hospitality: 2 years (required) Leadership: 2 years (required)
Work Location: In person