Job Description

Job Summary:

We are seeking a skilled Duty Manager to join our team. The Duty Manager will oversee the daily operations of our establishment, ensuring excellent guest services and smooth functioning of all departments.

Duties:

- Manage and supervise staff members to ensure efficient operations
- Handle guest inquiries, requests, and complaints promptly and professionally
- Coordinate with various departments such as housekeeping, maintenance, and front desk to maintain high standards of service
- Monitor and maintain inventory levels for supplies and equipment
- Implement and enforce company policies and procedures
- Assist in recruiting, training, and evaluating staff performance
- Ensure compliance with health and safety regulations

Requirements:

- Previous experience in a supervisory role within the hospitality industry
- Strong leadership skills with the ability to motivate and manage a diverse team
- Excellent communication and interpersonal abilities
- Proficiency in multiple languages is a plus (Bilingual or Multilingual)
- Knowledge of human resources practices
- Familiarity with hotel operations and guest services

Joining our team as a Duty Manager offers the opportunity to work in a dynamic environment where your leadership skills will be valued. If you have a passion for hospitality and enjoy supervising teams to deliver exceptional service, we would love to hear from you.

Job Types: Full-time, Permanent

Pay: 13.00 per hour

Additional pay:

Tips
Benefits:

Company events Company pension Cycle to work scheme Discounted or free food Employee discount
Schedule:

10 hour shift 12 hour shift 8 hour shift Day shift Holidays Night shift Overtime Weekend availability
Education:

GCSE or equivalent (preferred)
Work Location: In person