Job Description

Contracted Hours - x10 hours per month, Flexible to meet the needs of the role and business

Pay Rate - 12.21 per hour

Primary Objective/Purpose of the role

To support and assist the responsible manager to maintain a safe and clean environment and to ensure the safety and wellbeing of people and property.

Addressing site operational needs to cover colleagues who may be absent or taking annual leave, on both the Security and Cleaning elements of the site's operations.

Candidate will need SIA licencing to work within the security element of the role.

The role will have potential to vastly exceed the minimum hours listed

Duties & Responsibilities

Duties & Responsibilities

Start shift promptly at time designated, in full uniform. Appearance to be clean, smart, and tidy at all times. Patrolling malls Supporting Customers and Tenants Diffusing Incidents and challenging Anti-social Behaviour and Crime Responsible for active communication to Control and shift supervisors. Responsible for the awareness of Health and Safety. Procedures carried out must be in line with the Health and Safety Policy - set procedures are indicated in the Assignment Instructions. Responsible for full comprehensive understanding of fire alarm procedures. Responsible for acting as an evacuation marshal in the event of a major incident. In relation to a major incident must be fully conversant with the location of all plant rooms, service corridors and lifts, both by location and by name. Assisting tenants on request on the event of an incident Assisting Police presence on site either in person, by camera or by statement. Responsible for diffusing incidents and situations in the malls Responsible for providing first aid if necessary. (This only to apply to certificated first aiders.) Knowledge of in-house radio usage plus call signs Use of Cleaning equipment and machinery Maintain cleaning standard and follow procedures to deliver that standard Use patrol monitor system to assist with accident and incident control and prevention. At all times to follow through any managerial instructions To ensure all work is carried out in a safe, proper, and thorough manner considering Health and safety legislation, Westgrove policies and procedures, risk assessments and method statements. Maintain confidentiality in all aspects of client and staff information. Report anything in need of repair or replacement to the appropriate person and be comfortable to escalate any issues to obtain an understanding of repairs timeframes. Be familiar with the required standards and regulations governing your job. Maintain polite and good communication with your colleagues, tenants, and shoppers at all times. Be prepared to receive and undertake further training as required.

What you will get in return:

We understand that our people are our business and we want our colleagues to feel special. So, on top of the usual things you'd expect from a business like ours, we also reward you with:

Pension scheme (eligibility rules apply). Training and development opportunities including NVQ's, Diploma's, English speaking and writing support and more. Access to 'Retail Trust' who provide 24/7 FREE health and wellbeing advice, financial support such as hardship grants, retail discounts via 'Happi' and more. Access to HSF Health Care and Benefits scheme including money towards dental, optical, prescription & medical costs. Reward and Recognition Awards. Paid volunteering days. Access to 'Perkbox' offering discounted gym memberships and high street discounts. 200 Refer a Friend Scheme. Personal accident cover Death in service cover
#INDMP

Job Type: Permanent

Pay: 12.21 per hour

Work Location: In person