Job Description

Job Purpose

The Mail Operative is responsible for delivering a first-class experience to our clients within the workplace facilities and the managed Document services. The ideal candidate will have experience in both mail services and reprographics. The role-holder is responsible for the accurate completion of all tasks, delivered within the agreed service levels agreements. This is a hands-on role supporting the Supervisor in managing the management workflow.

Duties and Responsbilities:

We are seeking a skilled Driver to join our dynamic team at SPS UK&I Ltd. In this role, you will be responsible for the safe and efficient transportation of goods, ensuring timely deliveries while maintaining high standards of service. Your contributions will be vital to our operations and client satisfaction.

Responsibilities

Receiving, sorting and distributing incoming and outgoing mail ensuring accuracy. Use of franking machines. Dealing with enquiries from the client, both face to face and using our ticket based platform to track and resolve client queries. Assist with print services. Filing and retrieving documents, within an established filing system ensuring compliance with company polices. Booking and receipt of courier items with a general knowledge of customs and courier booking platforms. Processing of archive files and tracking signature movements using the on-site computer systems. Driving a mail delivery van between sites. Ad hoc driving duties. Any other duties as required by the line manager.

Person Specification:

The ideal candidate will display knowledge and experience of the following;

Skills/Competencies

Full Clean UK Driving License. Knowledge of local transport routes and restrictions. Knowledge of UK & International mailing arrangements. Ability to communicate effectively in a variety of written and verbal formats with a wide range of people. Customer service and complaint handling. Basic IT skills - Word processing, Spreadsheets, Email and Web. Ability to work under pressure and under tight deadlines. This role may require physical activity including lifting and moving packages.

N.B

. All roles will be expected to undertake manual handling duties within their physical capabilities. It is therefore, essential that if you have a disability which will limit your ability to undertake this type of work, you alert us at interview to this.

SPS UK&I ensures equal employment opportunity to all employees and applicants without regard to race, colour, religion, gender, sexual orientation, national origin, ethnic background, age, marital status, physical or mental disabilities, or any other characteristic protected by law. Our policy extends all phases of the employment process, including recruitment, selection, transfer, training, restructuring, promotion and compensation.

Job Types: Full-time, Permanent

Pay: 25,396.80 per hour

Expected hours: 40 per week

Benefits:

Company pension Employee mentoring programme Life insurance Referral programme Sick pay
Schedule:

8 hour shift Day shift Monday to Friday
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 02/05/2025
Reference ID: SPS3465