Job Description

Document Production Workflow Coordinator

Salary: \xc2\xa329,000 per annum plus 30% shift allowance for weekend work (\xc2\xa337,700 total)

Start date: September 2023

Location: Darwin House, Leeds Valley Park, Savannah Way, LS10 1AB

Contract: Full Time, Permanent

This role is 40 hours per week with 1 hour unpaid lunch.

\xc2\xa329,000 for 40 hours with a 30% shift allowance

Night Monday - Friday 8pm - 5am

Work model: onsite

\xc2\xa337,700 total

Work model: on-site whilst training and then 2 days WFH and 3 days in the office.

Williams Lea seeks a Document Production Workflow Coordinator to join our team!

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for!

Purpose of role:

The Document Production Workflow Coordinator will be required to deliver exceptional customer service to our clients by providing timely and accurate document production of an intermediate to advanced level.

Key responsibilities include:

• You will be required to intake work requests from the client, including clarification of job instructions and negotiation of deadlines with the requester.
• You will prioritise work requests across the team and coordinate/balance multiple projects based on experience and following established guidelines, especially when working with escalated deadlines or issues.
• You will act as a leading definitive resource for all questions relating to document production, proofreading and quality assurance by the team.
• You will identify and correct errors in complex business documents to ensure quality of the product being returned to requesters.

Personal attributes

• Proofreading experience preferably in a legal, banking or large corporate environment preferred
• Intermediate knowledge of MS Word, Excel, and PowerPoint desired
• Knowledge of a legal timekeeping or job tracking system is preferred
• Ability to work in a fast-paced, team environment
• Strong attention to detail with emphasis on accuracy and quality
• Ability to prioritize work to balance multiple projects and deadlines
• Must have good organizational skills
• Ability to handle sensitive and/or confidential documents and information
• Ability to work both independently and collaboratively as part of a team
• Excellent verbal and written communication skills.
• Ability to communicate professionally both verbally and in writing
• Must be self-motivated with a positive attitude
• Proven customer service skills are required in order to create, maintain and enhance customer relationships

The Package:

Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay

Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis

You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a \xe2\x80\x9cprotected characteristic\xe2\x80\x9d in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

Please note: Due to the high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in four weeks please consider your application unsuccessful.

Williams Lea