Job Description

We are seeking a highly motivated Dispensary manager for an exciting opportunity to lead our dispensary team. The role encompasses Managerial and Dispenary duties.

MANAGERIAL

To take overall responsibility for the day-to-day management of the dispensary team, ensuring adequate staffing is in place, generating rotas, approving annual leave etc.

To be involved in the recruitment of new dispensers, organising and overseeing the induction and successful integration of the new member of staff.

To ensure all staff keep up to date with their training requirements, particularly in order to comply with DSQS (Dispensing Quality Scheme) requirements. To organise a programme of training to take place at dispensary meetings.

To carry out an annual PDP and at least one mid-term review for each dispenser. To work closely with the lead GP for the dispensary to ensure regular competency assessments are carried out for each dispenser.

To attend management team meetings and to take an active role as part of the Practice's management team.

To oversee the month end process, ensuring returns are sent by the deadline date.

To oversee the procedures for stock ordering and stock control/rotation.

To ensure that all near misses are recorded and discussed at dispensers' meetings. Also, to ensure that significant events are reported and discussed at dispensary meetings.

To ensure that the dispensary is tidy, organised and provide a suitable working environment for staff, particularly in respect of safe dispensing and health and safety requirements.

Monthly audits for room and fridge temperatures, date checking and uncollected prescriptions

DISPENSER

Dispensing NHS prescriptions for dispensing patients and temporary residents, as well as private prescriptions, to all patients registered at the surgery, as required by the Partners. Handling cash and checking exemption certificates in relation to this and advising patients on the use/compliance of drugs as necessary.

Working with our administration team providing a repeat prescription service which includes taking requests by telephone, email, Emis and repeat slips.

Keeping the dispensary clean, tidy and secure in order to run efficiently.

Maintaining adequate stock levels of drugs within the dispensary, ordering as required (paying attention to costing) and checking all invoices against stock received. Rotating stock to ensure short-dated lines are used first.

Ensuring prescriptions are endorsed correctly, overleaf completed by patient, counted, recorded and filed ready to be sent to the PPA for reimbursement at the end of each month.

Maintaining good communications with other members of the surgery to maximise benefits to patients.

Providing and ensuring cover for holidays, sickness to ensure continuation of the dispensing service.

Taking part in an annual performance and development review as required by the surgery.

Carrying out of training each year in order to comply with the requirements of DSQS.

To oversee the regular updating of SOPs, ensuring all staff always work within the agreed procedures. To involve the Practice Manager and GP lead in the updating of SOPs for Surgery.

Update the SOPs for prescription deliveries to ensure compliance with best practice and current pharmaceutical regulations.

To check the controlled drug register at least monthly, reporting any discrepancies to the lead GP.

Monthly audits for the CD stock check, to be recorded in a spreadsheet.

Maintaining up-to-date records of controlled drugs.

To oversee the DSQS, ensuring that the dispensary undertakes all the necessary tasks in order to achieve the financial reward.

To consider which medicines/appliances etc should not be dispensed due to making a significant loss.

To liaise with wholesale account managers, ensuring the dispensary's profitability is maximised.

Keeping up to date with drug changes and advancements, sharing useful information with the dispensary and clinical teams.

Job Type: Part-time

Pay: From 16.00 per hour

Benefits:

Company pension Free parking On-site parking
Schedule:

Day shift Monday to Friday
Education:

GCSE or equivalent (required)
Experience:

Supervising experience: 1 year (preferred) Dispensing: 2 years (required)
Work Location: In person

Application deadline: 23/05/2025
Reference ID: Dispensary Manager