Job Description

About IT Services

IT Services at the University of Manchester is a vibrant and fast-moving department, we focus on delivering excellent customer service and quality services for our staff, students and researchers.

The Team

The Directorate Support Team sits within the Governance, Risk, Compliance and Administration division within IT services and the team consists of five Directorate Support Officers who provide excellent administrative support services across the Directorate.

The Role

The primary aim of this role is to provide comprehensive and proactive PA and administrative support to the Director of IT Services. The role will involve diary and email management, organisation and support for meeting and events including minute taking and management of action logs for executive meetings. Arranging travel bookings and hotels and support for processing expenses, arrangement of interviews for senior leadership roles within IT and general office and facilities related support. The post holder will also liaise closely with Executive Assistants, PA\'s and senior colleagues across the University.

This is a dynamic and exciting role and will involve considerable flexibility and the ability to prioritise tasks to deliver both PA and administrative support to the Directorate.

The Person

The successful candidate should be able to demonstrate:

• Significant skills and experience of supporting senior level staff, including workload planning and prioritisation.
• Experience of administration and financial activities.
• Experience in diary management, travel arrangements, meeting preparation and minute taking
• Excellent written and verbal communication skills
• Attention to detail and working to tight and sometimes conflicting deadlines.
• The ability to work well within a team but also a with a degree of autonomy in organising and planning their own workloads.

What can you expect in return

Our diverse job opportunities all include a top benefits package that includes many features that are hard to find in the private sector:

• Generous annual leave allowance, including Christmas/New Year closure;
• Pension scheme membership to provide benefits for you and your family;
• Well-being programme with counselling, fitness and leading sports facilities;
• Learning and development opportunities;
• Season ticket loans for public transport;

• Cycle to Work Scheme;
• Workplace nursery scheme;
• Staff recognition schemes;
• Staff discounts on a range of products and services including travel and high street savings.

In fact, there are so many benefits available you can see more of them by clicking

Find out more about our organisation and values:
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When completing the additional information section of your application, please ensure you make reference to the job description and person specification above, as this will form an integral part of the shortlisting process.

As this role involves research at a postgraduate level, applicants who are not an EEA national or a national of an exempt country and who will require sponsorship under the Skilled Worker route of the UK Visas and Immigration\'s (UKVI) Points Based System in order to take up the role, will be required to apply for an Academic Technology Approval Scheme (ATAS) Certificate and will need to obtain this prior to making any official visa application UKVI)

What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working - you can find out more

Hybrid working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any recruitment enquiries from recruitment agencies should be directed to .

Any CV\'s submitted by a recruitment agency will be considered a gift.

Enquiries about the vacancy, shortlisting and interviews:

Please contact our IT Resource Management Team

Email: it.resource@manchester.ac.uk

General enquiries:

Email:

Technical support:

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.

University of Manchester