Job Description

Job Ref:

GLE2578

Branch:

The Gleneagles Hotel

Location:

The Gleneagles Hotel, Auchterarder

Contract type:

Permanent

Hours:

Full Time

Hours per week:

39

Posted date:

21/04/2025

Closing date:

23/05/2025

COME AND JOIN US . . .

We are currently seeking a strategic, innovative and inspirational

Director of Wellness and Outdoor Pursuits

to join our Leadership Team.



From fishing and shooting to riding and an exceptional range of country pursuits, Gleneagles offers the finest activity holidays Scotland has to offer--an invigorating escape into the heart of the Highlands.



You'll love the great outdoors as much as we do, and relish leading adventure alongside relaxation. Our World of Wellness showcases our serene Spa, a haven of tranquillity designed to melt away everyday stresses, with rejuvenation in our Swim Gym spaces. Bob Cloche, our elegant beauty lodge, adds a touch of indulgence.



Our Director of Wellness and Pursuits also provides consultancy support to the Pursuits offering at our sister property, Estelle Manor, an exquisite country house hotel and private members' club in Oxfordshire.

ABOUT GLENEAGLES

One of the world's most iconic luxury hotels and sporting estates, Gleneagles has been making memories for a century. Crowned 'Employer of the Year' at the 2024 Cateys and The Times and Sunday Times 'Hotel of The Year 2024', everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

WORKING AT GLENEAGLES

We're devoted to making our people feel as valued as our guests. In this way, we strive to support the whole 'you' - not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you'd prefer to work, we're open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.



Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

Here's a bit more detail on what we see you doing in this role:

Providing strategic oversight and direction across diverse teams and areas, ensuring a strong commercial focus. At the same time, you'll be a visible, hands-on leader, actively engaged in operational execution Leading projects from concept to business planning and successful execution, with a deep understanding of the Gleneagles brand, our experiential ethos, always with a well-defined perspective on luxury in our environment Driving revenue and profitability success in a dynamic, high-volume, and multi-faceted leisure business at scale Tapping into the nuances of each area, you'll unite your teams under a clear vision, ensuring both exceptional quality and unwavering consistency in a fast-paced, high-volume environment Striving to see our service through our guests' eyes, you'll take every opportunity to ensure their Gleneagles experience is exceptional Recognising that communication is central to ensuring our values and promises are fulfilled, you'll coach and support your team inspiring all to do their best work always Setting the tone and leading by example, you'll be developing a team culture where your team feel valued and convey this warmth and thoughtfulness to others through the delivery of exceptional service. Disseminating key insights from guest data, you'll use this to celebrate success and drive continuous improvement across our offering, inspiring your teams to further develop and enhance our guest experience You'll consistently assess each area's current ways of working, driving change, process improvement and innovation, increasing productivity, and embedding service excellence at every touch point across the guest journey, ensuring each one continues to evolve and elevate its practice Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

The kind of person we're looking for:

You have at least 5 years' experience at divisional leadership level or similar, with a strong professional background in delivering commercial and experiential outcomes in a varied, luxury leisure environment or comparable context, with a passion for health, wellness, outdoor pursuits and the landscape Innovation and adventure are second nature to you, and you thrive in a fast-paced, dynamic environment, adapting to change, juggling often conflicting priorities A highly experienced operator, you're also humble and willing to listen to and learn from some of the most knowledgeable and passionate experts in their fields You have well-honed commercial acumen and business development skills and awareness, you're able to create opportunities that offer both sustainable and commercially viable solutions A 'big picture' strategic thinker, you're also a practical applicator with great attention to detail and a methodical approach to work Your experience in managing and developing teams is vast, you're a highly credible leader, with a people-first and solution-led approach, and you extend this to team collaboration across the business Progressive in your thinking, curious, you exhibit a restlessness and ambition both for yourself and the business. You understand that to be successful and have sustained impact, you also need to be diligent, highly organised, and commercially minded Internally, you build relationships on trust and by truly understanding what your stakeholders need, always fulfilling your promises; externally, you build relationships through warmth and compassion, nurturing these relationships for the longer term, with a sharp eye on the needs and priorities of the business You like it when your work stands out from the crowd, and you make sure you're always one step ahead of industry trends; you've got your finger on the pulse and if something's escaped you, you know how to find out! Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand

What's in it for you:

Time to let your hair down

30 days holiday (including bank holidays) that increases with service Seasonal parties and local social events 50% discount on Food Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range Golf Membership (with access to all 3 championship courses) for 50.00 per annum

Treats in your pocket

Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you! Free 'pay day' lunch and monthly drinks offers A generous 'refer a friend' scheme

Be our guest

Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at 95.00 per night - a benefit available upon completion of 12 months service Friends Family discounted rate of 225 - 275 BB per night at Gleneagles Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few Subsidised, single occupancy, en-suite accommodation available on our estate

Investment in your development and wellbeing

Pension scheme Life Insurance Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most Ongoing investment in your personal development with access to internal and external training qualifications and programmes Internal career opportunities across a wider range of specialisms and departments Monthly recognition programme Volunteering day every year with a charitable partner of your choice Complimentary access to our staff gym Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

If you are our next

Director of Wellness and Outdoor Pursuits,

please forward your most recent CV to us today!



INDHP