Job Description

About Montcalm Collection

United by timeless style and peerless service, Montcalm Collection is London's compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the city's story.


The hotels in the collection include a historic brewery, reimagined as a vibrant modern hotel: Montcalm Brewery. A storied city-slicker, housed in the former headquarters of the Royal Mail: Montcalm Royal London House. A property with a bold new perspective at Montcalm East, part of Marriott's Autograph Collection. And a duo of mindful hotels which set a slower pace: Inhabit, Southwick Street and Inhabit, Queen's Gardens, both part of Design Hotels.


Our flagship hotel is on the brink of a bold new era. Its Grade II-listed building on the cusp of Park Lane has been sensitively refreshed by architects Holland Harvey. Interiors are being rejuvenated by Studio Mica and Studio Est. We have added a new signature restaurant helmed by a world-famous chef, alongside a dapper lounge and bar. Communal areas, bedrooms and suites have all been artfully redesigned; our spa and Grand Ballroom will re-emerge as modern icons.


Conscious, cultured, characterful, and considerate, Montcalm Mayfair is a five-star hotel set on a historic crescent that sits proudly at the top of Park Lane, steps from Hyde Park and the West End, with a toe in Marylebone, bringing a fresh, holistic hospitality approach to London luxury. The respectful, sensitive full restoration includes a wellness space, community-welcoming public spaces and a restaurant helmed by an internationally acclaimed chef.

Overview

Montcalm Collection are looking for an ambitious, dynamic and passionate

Director of IT.

In your role you will embody our core values: belonging, sensitivity, wellbeing, changemaking and sustainability and ensure smooth, efficient and seamless operation of hotel outlets. They will lead and oversee all aspects of guest experience across all divisions with keen in providing luxury experience from pre-arrival to post-departure.


Join our amazing and diverse team and grow your career with Montcalm Collection. You will help to shape the Montcalm Collection's next chapter and showcase your skills. Become a trusted ambassador for one of our hotels and take advantage of the opportunity to move between properties, achieving the service and product delivery standards for the department with a high degree of customer care and service.

Benefits

Competitive salary

A supportive, empowering team environment

Benefits platform with various discounts

Wellbeing support, workshops and advice

28 holidays including eight bank holidays, with more holidays after two-year service

Cash-back health benefits, including optical, dental, chiropractor and physio services

Discounted gym membership

Access to Wellbeing platform and sessions, including EAP

Paid Day Off on Your Birthday

Awards and Recognition Programme Paid volunteering day

Annual parties

Regular and ongoing training and development, including leadership workshops

Pension scheme

Key Responsibilities

IT Director shares the overall responsibility for the day-to-day IT operations, infrastructure and support, as well as strategic IT leadership, innovation and business alignment.


Managing IT teams, including network administrators, helpdesk support, and system administrators.

Overseeing IT infrastructure, security, and software implementation.

Ensuring reliable and secure IT services for relevant stakeholders.

Managing IT budgets and vendor relationships.

Supporting business operations by maintaining and improving technology systems.

Developing and executing IT strategy to align with business goals.

Overseeing IT governance, risk management, and compliance.

Collaborating with executives to leverage technology for competitive advantage.

Managing IT investments, cybersecurity policies, and data governance.

Representing IT at the executive level, often reporting to the Head of Hotels and the Owners.

Requirements and skills

Sound knowledge of IT systems, specifications, networks and computer systems.

Strong leadership and team management skills, with the ability to mentor and motivate staff.

Ability to work effectively under pressure, manage multiple priorities, and adapt to changing demands.

High level of organizational and problem-solving skills with a focus on operational efficiency.

Proficiency in forecasting, budgeting and strategic deployment of IT team

Ability to communicate to tech-savvy and non-technical staff.

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice.


Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.


Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role.



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