Job Description

Details

Reference number

329528

Salary

\xc2\xa327,474

+ substantial pension and benefits

A Civil Service Pension with an average employer contribution of 27%

Job grade

Administrative Officer

Contract type

Permanent

Business area

MOD - Defence Infrastructure Organisation - Ministry of Defence Guard Service

Type of role

Defence Operations
Security

Working pattern

Flexible working, Full-time

Number of jobs available

1


Contents

• Location About the job Benefits Things you need to know Apply and further information

Location

DSTL Portsdown West Portsdown Hill Rd Fareham PO17 6AD
About the job

Job summary

Do you want to work for the Defence Infrastructure Organisation (DIO) and care for the Defence Estate? DIO enables Defence to live, work, train and deploy, all with sustainability in mind. From net carbon zero accommodations to runways for the F35 fighter jets; our outputs are unique in the UK and across the globe! Learn much more about DIO in our Candidate Information Guide attached. About DIO View our YouTube video to see more about our work

Job description

The Challenge Do you want to join the 2021 Government Security team of the year and be part of our Gold Standard security service? The Ministry of Defence Guard Service (MGS) provides high quality security services at approximately 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty\xe2\x80\x99s Naval Bases at Portsmouth, Devonport and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the defence estate and personnel from crime, terrorism, espionage and sabotage threats. The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 staff. MGS Officers are often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on our professional, customer-focused culture. All our Security Officers are required to have excellent customer service skills and must be willing to go above and beyond to support security operations across the defence estate. Due to the high profile and strategic locations of the sites we guard, it is essential our Security Officers have a strong work ethic, are able to work as part of a team, are observant to threats and are capable to challenge and de-escalate difficult situations if required. We also require our Security Officers to have good written and verbal communication skills. Our Officers must have resilience and remain positive and friendly in all weather conditions and on all occasions. We provide our staff with a market leading salary, excellent sickness benefits, together with a defined benefit civil service pension. Free full uniform will be provided. We are a growing organisation with opportunities for good quality staff to progress their security careers. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities and from all types of working backgrounds. See more information about the MGS, please read the candidate pack and watch our Security Officer YouTube video https://youtu.be/nzSK9OPOoDI

Person specification

Main Responsibilities

• Supervise all Security Officers on shift at the Unit, deploying them to cover tasks as laid out in Assignment Instructions and in accordance with the Joint Business Agreement/GSSOR
• Supervise Security Officers to protect people, property, information, and assets from damage, destruction, or unauthorised removal from the Unit.
• Operate security systems in line with standard operating procedures
• Align assigned team(s) of Security Officers to protect property or information against compromise, destruction, or damage, maintaining integrity of performance through effective management, encouraging a positive and inclusive working environment, addressing concerns in a timely and sensitive manner
• Respond appropriately to security concerns raised, including by third parties, and work with the first responder to incidents \xc2\xb7 Where required, cover CSO5 Guarding tasks including providing meal break relief.
• Daily Supervision and admin of the Roster, as delegated by the OM, managing the administration of abstractions and keeping the OM appraised on any issues with the rosters or general operations at the Unit.
• If located within a reasonable travelling distance of other MGS Units then the Supervisor will visit these Units at a frequency agreed with the Operations Manager to provide Supervisory support and visit Staff and customers accordingly.
• Writing reports on breaches of security or defects and maintaining daily logs
• Referral of complaints
• Supervising and Operating and monitoring of security systems; CCTV and alarms etc
• Operating and communicating effectively over the telephone and/or radio
• Liaise with Unit HOEs and Customer representatives and other Security providers to ensure a high-quality Security service is provided.
• Building positive relationships with all stakeholders.
• Assist the Operational Manager in ensuring that the Unit is compliant with NSI and all documents, policies and processes are kept up to date.
• Other tasks commensurate with the grade Travel Requirements

Travel Requirements Where close area working arrangements are in place staff may be required to attend other sites within their travel to work area (one hour from their home) on a detached duty basis. Desirable Experience & Skills A background, qualification or demonstrable interest in the delivery of site security and/or customer service will be an advantage.

Licences

Full UK Driving License due to site requirements.

Behaviours

We\'ll assess you against these behaviours during the selection process:

• Leadership
• Managing a Quality Service
• Communicating and Influencing

We only ask for evidence of these behaviours on your application form:

• Leadership
• Managing a Quality Service

Benefits

Alongside your salary of \xc2\xa327,474, Ministry of Defence contributes \xc2\xa37,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Highly competitive Pension Scheme with an average employer contribution of 27%.
• Alternative working practices such as working from home.
• Opportunity to join one of our several D&I Networks. We value diversity and are committed to being an equal opportunities employer.
• 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years\xe2\x80\x99 service.
• Enhanced Parental Leave.
• Most sites have free car parking, Sports & Social Clubs, Gym, on site shops and subsidised canteens.

To learn more about our full range of benefits, view our Candidate Information Guide attached. Allowances

This post does not offer any assistance with relocation allowances.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Employment Hours The post advertised is for 37 hours net, however the Ministry of Defence offers a range of flexibilities to enable a better work-life balance for employees. Flexible working patterns will be considered.
Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience. Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit. Applications will be sifted on all Success Profile elements, but in the event of a high number of applications, an initial sift will be conducted on the lead behaviour \xe2\x80\x93 Managing a Quality Service. In this instance the remaining elements will be tested at interview. At application you will be assessed against the following: Behaviours:

• Leadership
• Managing a Quality Service

Experience:

• CV - including Career History and Previous Skills & Experience

At interview you will be assessed against the above PLUS the following: Behaviours:

• Communicating and Influencing

Application sifting is scheduled to take place on week commencing 11/12/2023 Interviews are currently taking place face to face and will be conducted week commencing: 18/12/2023 A minimum of 2 full working days\xe2\x80\x99 notice will be provided for interviews. To assist with your application please find attached below:

• MGS Brochure

For help and support with your application check out our Civil Service Careers Homepage and the How to apply section
Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\'s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• 
  Name :
  Victoria Logan
  Email :
  Victoria.logan101@mod.gov.uk
  Telephone :
  07890413428

Recruitment team

• 
  Email :
  DBSCivPers-DIOResourcing@mod.gov.uk

Further information

Applicants should monitor their Civil Service Jobs application centre regularly for updates. Some of MoD\xe2\x80\x99s Terms and Conditions of Service (TACOS) changed from 3 February 2014. Those TACOS changes applied to Broader Banded and Skill Zone staff who were new recruits to MoD or who were appointed to a post on substantive promotion, progression or advancement. On the same basis, the TACOS for Departmental Retained Grades changed with effect from 01 September 2014. The document attached to this advertisement provides more information. All employees joining MOD who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date. Any move to Ministry of Defence from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at www.childcarechoices.gov.uk If you need to contact Defence Business Services (DBS) regarding this vacancy, please contact the DIO Enhanced Recruitment Team on DBSCivPers-DIOResourcing@mod.gov.uk

Complaints

Please be aware that the selection and interviewing of applicants is the responsibility of the Recruiting Line Manager (RLM) and not the Defence Business Services (DBS) Resourcing team. DBS do not play any part in the selection and interview process. Therefore, if you wish to discuss your feedback, or you are dissatisfied with your markings, you should in the first instance raise this with the Recruiting Line Manager of the vacancy. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, PO Box 38, Cheadle Hulme, SK8 7NU If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk

Cabinet Office Fraud Checks

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant whose details are found to be held on the IFD will be refused employment

Civil Service Recruitment Principles

Please see the link below for the civil service recruitment principles. https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/ To find out a bit more about what it\xe2\x80\x99s like working for MOD, visit the Civil Service Careers Website https://www.civil-service-careers.gov.uk/departments/working-for-the-ministry-of-defence/ Please see the MOD Privacy Notice link below which describes how we will use your personal data, explains your rights and gives you information you are entitled to under Data Protection legislation. https://www.gov.uk/government/publications/ministry-of-defence-privacy-notice/mod-privacy-notice

Travel Costs

There will be no reimbursement for any travel expenses for the interview.

Nationality Statement

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

Smoke-Free Working Environment Policy

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment by 31st December 2022. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.