Job Description

Digital Partnerships Transformation Manager

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Job Req ID: 45129
Posting Date: 22 Apr 2025
Function: Strategy, Transformation & Business Intelligence
Unit: Digital
Location:
1 Braham Street, London, United Kingdom
Salary: Competitive with great benefits

Why this job matters

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As part of BT Digital, we're spearheading and driving the digital transformation of one of the UK's most recognisable brands. We're talking about driving new digital experiences for our customers in new markets, transforming our architecture and developing industry leading capabilities in Data, AI, Fintech and Healthcare. We're stripping out unnecessary complexity for customers and colleagues and introducing agile methodologies.





Within Digital, the COO (Chief Operating Officer) team plays a critical role in driving the Digital transformation: we set and implement the overall BT Digital strategy and plans and we are the engine room driving the outcomes required for our customers. We work across multiple customer units (e.g., Consumer, Enterprise, Global divisions) covering needed updates to products, customer journeys, platforms, 3rd parties, strategic partners, IT architecture and innovation.

This role can be based in London, Bristol, Birmingham or Manchester.

What you'll be doing

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COO is a key enabler within Digital and is pivotal to creating a new BT. The COO and this role have been designed to drive outcomes required to deliver the Digital and BT transformation.


This role is pivotal to enabling the Digital strategy and plans to be delivered as the role will drive an ambitious Digital transformation for ecosystems of partners across performance, data insights and commercial optimisation utilising the best of data and AI capabilities across Digital, that creates a world class partner ecosystem management engagement. Execute the Digital ecosystems transformation initiatives, including benefit realisation - from ideation through to execution and manage Digital's partner efficiency plan through an interlock process between programmes and units. Accountable for driving cost reduction initiatives related to third party spend for Digital Partner Ecosystems efficiency and Sourcing initiatives, including benefit realisation - from ideation through to execution and associated benefit realisation that drives Digital vision and strategy.

You'll have the following skills and experience

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Digital transformation, strategic sourcing & cost reduction and sourcing Operating Model Design & implementation Proven track record of developing and delivering impactful sustainable change programmes Defining and delivering transformation strategy which includes re-structuring large deals Defining and managing transformation strategy Defining and deliver commercial management and cost reduction projects Knowledge of vendor management function Experience in at least one of the key Technology Sourcing domains: Application Development, Application Maintenance (ADAM), Networks, Data Centres, Cloud, Hosting or End User Computing Commercial acumen for financial and commercial negotiation and full TCO analysis over medium and long term with internal and external factors. Have a proven grasp on technology industry architecture key principles and trends and using this insight to influence business decisions and outcomes

Benefits

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Annual On target bonus 10% (personal and company multipliers) BT Pension scheme; minimum 5% employee contribution, BT contribution 10% Life Assurance Direct share scheme Exclusive colleague discounts on our latest and greatest BT broadband packages 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers Discounted EE TV including TNT Sport and the NOW Entertainment membership Great support for working parents including pay whilst on maternity, adoptive, and paternity leave Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 25 days annual leave (not including bank holidays), increasing with service Volunteering days so you can give back to your local community Brand new electric vehicle salary sacrifice arrangement, known as 'My EV'

About us

BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.



Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.



While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies.



Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.


We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the , please apply anyway - you may just be the right candidate for this or other roles in our wider team.