Job Description

We are looking for an energetic and resourceful individual who can help us to develop and enhance our digital platforms, including our website and social media accounts. These are critical tools for the Council and its many service users.

You will work with various council teams to enhance our website and social media presence, so that customers can interact with the Council quickly and easily. A key feature of this role will be producing engaging and accessible digital content that helps customers to access online services and key information. You will need to be articulate, creative and take real pride in the work you produce.

About you

The Digital Information Officer will work as part of our Corporate Communications Service and will need to have the following skills and experience:

• Educated to GCSE level or above, with excellent literacy and a good grasp of information technology
• Experience of Content Management Systems (CMS) and developing web content. No experience of coding needed.
• Experience of online communication tools including website and social media.
• Good written communications skills with an attention to detail and ability to develop engaging content which is easy to read and understand
• Good customer skills and the ability to use own initiative, as well as working effectively as part of a team
• Good level of organisational skills and the ability to co-ordinate a range of projects

About the role

Digital platforms like websites and social media accounts are an important source of information about the Council and its services.

Our new Digital Information Officer will play a key role in helping to maintain the councils\' digital estate, including its main website and various microsites - making best use of a content management system (CMS) to deliver engaging and effective online services.

You will be required to work together with internal and external services to develop content for our Rutland Information Service (RIS) webpages, making sure that up-to-date and accurate information is in place to help the Council meet its statutory responsibilities for children, young people, families and adults.

You will be expected to help maintain and develop the Council\'s social media presence, including content development, customer engagement and advertising - all of which helps our residents and service users to find and access the information they need.

We also have internal customers in the form of colleagues who run other Council teams and services. You will therefore be asked to support our internal communications through the development of a new staff intranet, as well as providing advice and guidance that helps services to manage their online information in the right way.

The Digital Information Officer interviews will be held week commencing 18 September 2023. Exact date to be confirmed.

Please be advised this could be subject to change, in which case we will give appropriate notice.

We will be reviewing applications on a regular basis and inviting those who meet our essential person specification criteria to interview. If you\'re interested in this role, we strongly encourage you to apply without delay.

Our offer to you:

Rutland Council is committed to Flexible Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service.

We are committed to supporting and empowering our staff to be the best workers that they can be and Rutland Council is the place you want to be. Our benefits go beyond the salary - being part of a great team, excellent Local Government Pension, generous annual leave, opportunities to learn and develop your career, and a demonstrable commitment to supporting the health and wellbeing of our staff.

Whilst the base for this post is Oakham, Rutland, the Local Authority offers a hybrid working practice. As well as working from home, we feel it is important that you have the opportunity to spend time in the workplace with your colleagues to help you learn, develop and engage.

Find out more:

To learn more about working with us visit or if you have any queries about this role please contact our Communications Service Manager by emailing:

If you are experiencing problems or have any queries about the application process, please call us on 01572 758349 or email us at

Rutland County Council is committed to Equality and Diversity and welcomes applications from all sections of the community. Everyone at Rutland County Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of Children, Young People and Vulnerable Adults and for ensuring that they are protected from harm.

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