Job Description

At Rockstar Games, we create world-class entertainment experiences.Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.Rockstar is on the lookout for a talented Development Support team member who is highly organised and enthusiastic about supporting game development teams.This is a full-time, permanent and in-office position based in Rockstar's unique game development studio in the heart of Dundee, Scotland.WHAT WE DO

• Collaborate with internal design teams to define, document, and implement feature and mission designs.
• Ensure core design requirements are understood across stakeholder departments, that feasibility is established, and alignment maintained through delivery.
• Build collaborative processes with development teams that promote honest, transparent, and frequent communication.
• Organise, maintain, and analyse vast bug and task databases to drive forward development.

RESPONSIBILITIES

• Assist with the day-to-day management of bug and task pipelines, ensuring issues reach developers in a timely manner with all relevant details included.
• Develop and maintain dashboards, burndowns, and reports which distill into a consumable, user-friendly format, key information about the bug database.
• Maintain shared design documentation and production resources across a variety of software packages.
• Manage communications channels, keeping Design teams connected to other teams, departments, and disciplines.
• Shadow more senior production team members in meetings; taking notes, summarising next steps, and communicating them to attendees as follow up.
• Assist with the capture of review videos and the running of review play sessions. Liaise with QA teams to facilitate timely and thorough testing of features and content.

QUALIFICATIONS

• Minimum of one year experience working in the game industry or related field such as software development.

SKILLS

• Strong communication and interpersonal skills.
• Experience with task and bug tracking software such as JIRA.
• Experience with MS Office 365, particularly Excel.
• Experience managing shared team resources on web services such as Confluence and Monday.
• Keen interest in analytics and their application to game production.
• An eagerness to learn new workflows and software tools.

PLUSESPlease note that these are desirable skills and are not required to apply for the position.

• Advanced understanding of Excel including Macros, SQL, and VBA.
• Experience working within a large-scale AAA development team.
• A university degree in Game Production, Design, Data Science, or a related field.
• Passion for video games.

ADDITIONAL INFORMATION

• Please include a tailored cover letter telling us why you are interested in this position/Rockstar.

HOW TO APPLYPlease apply with a CV and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar's reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department.If you've got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.

Rockstar Games