Job Description

The Deputy General Manager role is pivotal to the leadership and management of the ENT specialty, the recovery and transformation of our Trust's elective services, together with the on-going planning and delivery of the Trust's Independent Sector activity.This is a new dual role post created for a fixed term of 12 months, but may also suit a Secondment opportunity for an internal candidate.Main duties of the jobThe post holder will be responsible for the on-going planning, implementation, assurance and delivery of patients being transferred to Independent and Provider sites for treatment. The post holder will lead, alongside the Independent Sector Head of Operations, ensuring the Kent and Medway Integrated Care Board has full sight of and assurance over the delivery of Independent Sector activity. The Deputy General Manager will also provide senior managerial support to the Head of Operations for the ENT Specialty. This includes working closely with the nursing and clinical teams to ensure the services are managed in an efficient and safe manner. The post holder is directly responsible for the operational teams and will support the clinical teams to deliver the quality and safety agenda. The post holder is responsible for the service delivery plans including assisting with the annual service/business planning and will ensure quality services are developed and maintained.About usWe are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Date posted24 February 2025Pay schemeAgenda for changeBandBand 8aSalaryDepending on experience Salary is dependent upon previous NHS experienceContractFixed termDuration12 monthsWorking patternFull-timeReference number344-7572SACJob locationsWilliam Harvey HospitalWillesborough RoadAshfordTN24 0LZJob descriptionJob responsibilitiesPlease scroll down to access the full and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below. Job descriptionJob responsibilitiesPlease scroll down to access the full and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below.Person SpecificationQualificationsEssential

• Degree [or equivalent]
• Management qualification or equivalent training
• Strong Evidence of continuous professional development

• 5+ years of Senior NHS Management experience with a proven track record of achieving national targets
• Experience of managing cancer pathways
• Proven experience of leadership in a complex environment
• Proven ability of managing resources, including people and finance
• Evidence of supporting doctors in management
• Experience working across networks and wide range of stakeholders

• Project Management with evidence of timely delivery within constraints

• Ability to translate corporate policy into operational practice
• Strong analytical skills
• Excellent presentation skills
• Budget management inclusive of reducing costs/efficiency gains, monitoring and determining corrective action
• Highly developed IT skills with the ability to assimilate highly complex facts or situations requiring analysis, interpretation and comparison of a range of options
• Excellent interpersonal and communication skills
• Able to demonstrate planning and organising across a broad range of complex activities formulating and adjusting plans and strategies.
• Advanced negotiating and influencing skills.
• Ability to work proactively with senior managers

• Knowledge of a large multi-sited organisation
• Operational management theory and practice
• Change management process
• Operational knowledge of surgical specialties
• Knowledge of performance standards and their impact on service delivery within the NHS
• Demonstrate an understanding of financial processes and procedures.
• Understanding of Information Governance and confidentiality
• Understanding of equality and diversity issues and how this effects visitors, patients and staff
• Understanding of the NHS constitution

• Project management methodology

• Evidence of ongoing personal and professional development related to role
• Upholds and models the Trust values

• Possess a full driving licence and able to drive across sites as required.

• Degree [or equivalent]
• Management qualification or equivalent training
• Strong Evidence of continuous professional development

• 5+ years of Senior NHS Management experience with a proven track record of achieving national targets
• Experience of managing cancer pathways
• Proven experience of leadership in a complex environment
• Proven ability of managing resources, including people and finance
• Evidence of supporting doctors in management
• Experience working across networks and wide range of stakeholders

• Project Management with evidence of timely delivery within constraints

• Ability to translate corporate policy into operational practice
• Strong analytical skills
• Excellent presentation skills
• Budget management inclusive of reducing costs/efficiency gains, monitoring and determining corrective action
• Highly developed IT skills with the ability to assimilate highly complex facts or situations requiring analysis, interpretation and comparison of a range of options
• Excellent interpersonal and communication skills
• Able to demonstrate planning and organising across a broad range of complex activities formulating and adjusting plans and strategies.
• Advanced negotiating and influencing skills.
• Ability to work proactively with senior managers

• Knowledge of a large multi-sited organisation
• Operational management theory and practice
• Change management process
• Operational knowledge of surgical specialties
• Knowledge of performance standards and their impact on service delivery within the NHS
• Demonstrate an understanding of financial processes and procedures.
• Understanding of Information Governance and confidentiality
• Understanding of equality and diversity issues and how this effects visitors, patients and staff
• Understanding of the NHS constitution

• Project management methodology

• Evidence of ongoing personal and professional development related to role
• Upholds and models the Trust values

• Possess a full driving licence and able to drive across sites as required.

NHS