Job Description

Do you have strong organisational and administrative skills? Are you able to work on your own initiative? Are you a proven team player with the ability to communicate with other professionals at all levels? Are you passionate about social care, the protection of adults at risk and their right to liberty? Do you have an eye for detail and would you like to expand your career developing your office skills in a social care context?

About the role

The Mental Capacity & Deprivation of Liberty Safeguards Team is looking for a Support Officer to join our busy, friendly and passionate team. This is a permanent, 37-hour per week specialist administrative role within Adult Social Care. You will support our Team\'s work within the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards legal frameworks, which are used to uphold and promote the rights and decision making of vulnerable people, underpinned by the Human Rights Act 2008.

The role includes being our front door: processing all of the applications for Deprivation of Liberty that we receive, dealing with queries, arranging mental health and best interests\' assessments, maintaining accurate records relating to the Team\'s functions, using electronic systems and ensuring assessors, signatories, care settings and other relevant people receive all necessary paperwork within the required timescales.

The role requires an understanding of GDPR legislation and the ability to manage sensitive information, problem solving, organisational skills, the ability to prioritise workloads, flexibility and adaptability, good working knowledge of a range of software tools (word processing / spreadsheets), an understanding of audit and data, the ability to communicate and arrange/minute meetings, liaising with other professionals and coordinating the administrative elements of the team. Experience of working in a public sector environment (e.g. Adult Social Care, Health) is desirable but not essential.

You will be joining us at an exciting time as we expand the Team and work hard together to develop new processes, to ensure we are giving the best service possible to the people we are working with. We offer a friendly and supportive working environment and are committed to continuous professional development with regular supervision and annual appraisals. We offer flexible and hybrid working which can be discussed upon interview. We look forward to hearing from you.

This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

About North Somerset Council:

Our vision

Our council vision is \'an open, fairer, greener North Somerset\' and we have three key priorities:

• A thriving and sustainable place
• A council which empowers and cares about people
• An open and enabling organisation.

Our values

Our organisational values are important. They help guide us in how we work and provide services for our residents. Our people produced our values in collaboration with elected members. They provide a strong ethos and help us to deliver our ambitious agenda, working in partnership across the council and beyond:

• We act with integrity
• We respect each other
• We innovate
• We care
• We collaborate.

Our Benefits

We offer:

• A competitive salary,
• Family leave options,
• A pension scheme, where we pay a significant contribution on top of your contribution,
• Opportunities to develop your skills, knowledge and potential,
• Generous leave entitlement (25 days to start) and bank holidays, plus the option to buy up to an extra 10 days,
• Discounts on shopping, days out, travel and gym memberships,
• Agile and flexible working arrangements to help you enjoy a healthy work-life balance,
• 24/7 access to our Employee Assistance Programme.

Want to know more and apply?

For an informal discussion, please contact either Kirsten Collins (Senior) or Circe Lewis (Manager) on: Kirsten: 07825 453740, or Circe 07825 604909.

Visit to download an application pack and apply online.

Anticipated interview date range: 20th - 27th September 2023.

North Somerset Council is an equal opportunities employer. We welcome applications from all sections of our community regardless of age, disability, sex, race, religion, belief or sexual orientation. North Somerset Council is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

North Somerset Council - Open, Fairer, Greener.

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