Job Description

We are looking for a dedicated Dental Receptionist to join our team.

About us

We are an independent, family run dental practice, offering mostly private dental care in the Clifton Moor area of York.

In addition to general dentistry, the practice also offers Invisalign, endodontics by referral, dental implants & oral surgery and cosmetic dentistry.

We strive to provide the highest standard and quality of dental care in a friendly welcoming environment where patients feel comfortable and relaxed.

About you

Excellent organisational skills and timekeeping, with impeccable attention to detail IT literate - Excel, Word and Outlook. Knowledge of SOE dental software is desirable Dental experience desirable, but not essential Excellent communication skills (written and spoken) Reliable, flexible, trustworthy and a team player Proactive with drive and commitment to achieve the desired goals Have excellent admin and record keeping abilities Self motivator

Role Summary

Promote a professional image of the practice Provide patients & visitors to the practice with a warm welcome, making them feel at ease Offer patients an exceptional level of customer service and assistance Work with your team to create a positive, high-energy atmosphere Provide knowledgeable information about the services the practice provides Answer the telephone in a friendly and helpful manner Take payments & assist with finance queries and applications Schedule appointments and complete patient recalls and appointment reminders Liaise with dentists and referring practitioners Develop practice growth and increase patient uptake Follow up individual patient lists with the aim of converting patients and generating revenue Discuss & follow up treatment plans Sign up patients to our dental membership scheme Keep accurate records of customer interactions and activities General administration duties

Benefits

Pay negotiable depending on age and experience (21+ minimum 12.21 per hour) In-house CPD available Team social events
Working pattern is Monday to Friday, 8.30am to 5.30pm, with a one hour (unpaid) break.

Occasional Saturdays may be required.

Please provide a CV with a full employment and educational history.

Job Types: Full-time, Permanent

Pay: From 10.00 per hour

Expected hours: 40 per week

Benefits:

Company pension On-site parking
Schedule:

Day shift Monday to Friday No weekends
Ability to commute/relocate:

York, YO30 4TN: reliably commute or plan to relocate before starting work (preferred)
Education:

GCSE or equivalent (preferred)
Experience:

Dental receptionist: 1 year (required)
Work Location: In person