Job Description

Overview

We are seeking a friendly and professional Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation of the practice and enhancing the patient experience.

Responsibilities

Greet patients warmly upon arrival and assist them with check-in procedures. Manage appointment scheduling, confirmations, and cancellations to optimise the dentist's schedule. Handle incoming calls and respond to patient inquiries with professionalism and courtesy. Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations. Process patient payments and manage billing inquiries effectively. Coordinate with dental staff to ensure seamless communication regarding patient care. Assist with administrative tasks such as filing, data entry, and managing correspondence. Ensure the reception area is organised, welcoming, and well-maintained at all times.

Requirements

Dental experience required. Excellent communication skills, both verbal and written, with a strong focus on customer service. Proficiency in using office software and dental practice management systems is an advantage. Strong organisational skills with the ability to multitask effectively in a fast-paced environment. A friendly disposition and ability to work well as part of a team while also being self-motivated. Attention to detail and accuracy in handling patient information and records.
If you are passionate about providing excellent service in a dental environment and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.

Job Type: Part-time

Pay: From 14.00 per hour

Benefits:

Company pension Employee discount
Work Location: In person