Job Description

We are excited to be growing our team at Rugby Smiles Dental Clinic. We are looking to recruit a Dental Receptionist for our purely private practice in Rugby town centre.

The ideal candidate must be able to multitask, prioritise and manage time effectively. As a Dental Receptionist, you will be the first point of contact for our patients, providing excellent customer service and administrative support to the dental practice. In addition, you will also be responsible for developing and implementing strategies to expand the practice.

Responsibilities:

Greeting patients and visitors in a courteous and friendly manner Answering phones and scheduling appointments using appointment booking software Managing patient records and ensuring accuracy of data in the CRM software Handling billing and insurance claims Managing social media accounts of the dental practice Responding to patient inquiries via email and phone Managing office supplies inventory Supporting dental staff with administrative tasks Developing and implementing strategies to expand the practice
Requirements:

Proven work experience in sales, customer service, or hospitality Knowledge of administrative and clerical procedures Proficiency in using appointment booking software and CRM software Excellent communication and interpersonal skills Customer service-oriented approach Ability to work in a fast-paced environment Familiarity with social media platforms Strong organisational and time-management skills Ability to work independently and in a team environment Previous dental receptionist experience is not required but is a plus
If you have a passion for customer service and are looking for a rewarding career, we encourage you to apply for this exciting opportunity. Please submit your CV and cover letter to be considered for the position of Dental Receptionist.

Hourly rate 10-12.50 (depending on experience).

Job Types: Full-time/Part time Permanent

Salary: 10.00-12.50 per hour

Job Type: Full-time

Pay: From 13.00 per hour

Schedule:

8 hour shift
Experience:

Dental receptionist: 1 year (preferred)
Work Location: In person