Job Description

Experienced Dental Receptionist Wanted

We have an exciting opportunity available for a talented receptionist to join our front of house team at Springfield Dental Clinic

About Us

Springfield Dental is a family run dental practice providing NHS, private and independently funded dental care, through the Denplan monthly payment scheme.

Renowned for high quality care, we offer preventative dental care to help keep teeth and gums healthy. We also offer a wide range of cosmetic treatments including teeth whitening, teeth straightening and implants for those wishing to enhance their smile. Our clinic thrives on growth, driven by a commitment to clinical excellence and patient care.

Conveniently located in Guiseley and close to the train station/bus services we offer an easy commute from Bradford or Leeds. You'll work alongside highly qualified dentists, hygienists, nurses, receptionists and a management team in a supportive and collaborative environment.

Who We're Looking For

We are seeking an individual who can deliver outstanding customer service, is personable, enthusiastic, highly organised and with a background in high end customer service roles to join our front of house team.

Dental experience is ideal but not essential, as full training will be provided.

Key Responsibilities:

Greet patients warmly and provide an exceptional experience from check-in to check-out. Manage appointments using Exact software. Handle calls and emails Process payments, referrals, recalls, and manage diary optimisation Assist with marketing and social media Support the management team and contribute to business planning Foster a positive and collaborative team environment.

Ideal Candidate Profile:

Experience in a dental or healthcare setting (preferred). Excellent telephone etiquette and communication skills. Proficient with IT systems and general administrative tasks. Exceptional customer service skills and a professional demeanor. Strong organisational abilities and attention to detail. Flexible, reliable, and solution-focused under pressure. Knowledge of dental treatments (desirable).

Ready to Apply?

If you're passionate about delivering outstanding patient care and thrive in a busy environment, we'd love to hear from you!

Job Types:

Full-time

Pay: 12.50 per hour

Expected hours: 40

Benefits:

Company pension Employee discount Free parking On-site parking

Schedule:

Monday to Friday (to include a late night on a Tuesday until 7.15 pm)

Education:

GCSE or equivalent (preferred)

Experience:

Medical Receptionist: 1 year (preferred)

Work Location:

In person

Job Type: Full-time

Pay: From 12.50 per hour

Expected hours: 40 per week

Benefits:

Company pension Free parking Transport links
Schedule:

Day shift No weekends
Experience:

reception: 2 years (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 09/05/2025
Expected start date: 01/06/2025