We are seeking a friendly Dental Receptionist to join our Exeter team.
Responsibilities:
Greet and welcome patients with a warm and friendly demeanor as they arrive at the dental office.
Answer incoming phone calls, schedule appointments, and provide information about our services.
Maintain and update patient records, including personal information, medical history, and treatment plans.
Assist with billing and payment processing, including explaining treatment costs and processing insurance claims.
Coordinate with the dental staff to ensure a smooth patient flow and efficient scheduling.
Provide excellent customer service by addressing patient inquiries, concerns, and needs with professionalism and empathy.
Handle appointment reminders to reduce no-shows and ensure the smooth operation of the practice.
Maintain the cleanliness and organization of the reception area to create a welcoming environment for patients.
Handle administrative tasks as needed, including ordering office supplies and managing schedules.
Maintain patient confidentiality and comply with healthcare privacy laws.
Job Type: Full-time
Pay: Up to 12.21 per hour
Expected hours: 40 per week
Additional pay:
Bonus scheme
Schedule:
Monday to Friday
Weekend availability
Work Location: In person
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