Job Description

Job Overview

We are seeking a friendly and organised Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our front office and enhancing the overall patient experience.

We are currently looking for a part-time receptionist to work for 4 days a week. Our practice offers both NHS & Private dental treatment.

Responsibilities

Greet patients warmly and manage their check-in and check-out processes. Schedule appointments and manage the dental calendar effectively. Handle patient inquiries via phone, email, and in-person, providing accurate information regarding services and procedures. Maintain patient records with confidentiality and accuracy in compliance with data protection regulations. Process payments and manage billing inquiries as needed. Assist with insurance verification and claims processing. Ensure the reception area is tidy and welcoming at all times. Collaborate with dental staff to ensure seamless patient flow throughout the practice.

Skills

Strong administrative skills with a keen attention to detail. Proficiency in office software applications, including scheduling systems and electronic health records. - Experience in Software Of Excellence is preferred. Excellent communication skills, both verbal and written, with a friendly demeanour. Ability to multitask effectively in a fast-paced environment while maintaining professionalism. Prior experience in a dental or medical office setting is desirable but not essential. A proactive approach to problem-solving and the ability to work well within a team.
If you are passionate about providing excellent patient care and possess the necessary skills to thrive in a busy dental environment, we encourage you to apply for this rewarding position as a Dental Receptionist via Indeed or directly via email or give us a call to find out more.

Email Address: info@colchesterdentalsurgery.co.uk

Telephone Number: 02920465511

Job Type: Part-time

Expected hours: 31.75 per week

Schedule:

Monday to Friday
Work Location: In person

Expected start date: 16/05/2025