Job Description

Job Overview

We are seeking a friendly and organised Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation within the practice and enhancing the patient experience.

Duties

Greet and welcome patients as they arrive at the practice, ensuring a warm and professional atmosphere. Manage appointment scheduling, including booking, rescheduling, and confirming patient appointments. Handle patient inquiries via phone, email, and in person, providing accurate information regarding services offered. Maintain patient records with confidentiality and accuracy, ensuring all information is up to date. Process patient payments and manage billing inquiries efficiently. Assist with administrative tasks such as filing, data entry, and maintaining office supplies. Collaborate with dental staff to ensure seamless communication and workflow within the practice. Adhere to health and safety regulations while maintaining a clean and organised reception area.

Qualifications

Previous experience in an office or administrative role is preferred. Strong communication skills with a focus on customer service excellence. Proficient in using office software and equipment; familiarity with dental software is an advantage. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. A positive attitude and a team-oriented mindset are essential for success in this role. High level of professionalism and discretion when handling sensitive patient information.
If you are passionate about providing outstanding service in a healthcare setting and possess the necessary skills to thrive as a Dental Receptionist, we would love to hear from you!

Job Types: Full-time, Permanent

Pay: 22,880.00-24,197.00 per year

Schedule:

Monday to Friday
Work Location: In person