Job Description

Company Description

Who are we?

We are Daisy Corporate Services, one of the largest providers of communications and IT solutions across the UK! Founded in 2001, we have gone from strength to strength as we continue to grow and deliver high quality end-to-end IT solutions and services to more than 2,000 UK businesses, across all sectors. Our portfolio spans Modern Workplace, Connectivity, Unified Communications, Cloud Solutions, Cyber Security, Operational Resilience and more.

What\'s it like to work for us?

We care about our colleagues and strive to give them the support they need to be the best version of themselves! In fact, in our most recent Colleague Engagement survey, 90% agreed that their manager genuinely cares about them as a person and consistently takes an honest and open approach to communication. We also strive to ensure that work works for you by offering flexible working, hybrid/home-based working styles (where possible), holiday purchase schemes, health & wellbeing programs, free day of annual leave for birthdays and more!



What are we looking for?

Do you have experience or general knowledge of Ethernet? Do you have a passion for providing outstanding customer service? Are you detail oriented with a willingness to learn new technologies? If you answered yes, you should join our friendly team in Nelson as a Delivery Executive.

What\'s on offer?

• Location: Nelson
• Salary: \xc2\xa321,500 per annum
• Contract Type: Permanent, Full Time
• Hours: 37.5 hours per week, Mon - Fri (8:30 - 17:00)
• Working Style: Hybrid (2 days from home, 3 days in the office)

Your key objectives in this exciting role are to ensure that all orders are successfully processed and delivered on time and within agreed budgets. You will also be working with our Suppliers, Project Managers and Customers throughout the order process to keep all communications as clear as possible and parties up to date throughout the order process.

Some of the key responsibilities include:

• Managing orders from receipt to delivery whilst keeping all parties up to date until point of delivery.
• Proactively and accurately managing all orders at key milestones in line with agreed budgets.
• Generating monthly financial and product forecasts.
• Managing supplier delivery times and resolving any queries or issues that may arise throughout processing period.
• Regularly communicating with internal and external stakeholders at key delivery points in line with agreed policies and procedures.
• Escalating any issues as required to minimise risk to the business.
• Avoiding cost incurrences where possible by ensuring delivery timelines are on schedule.
• Ensuring billing checks are conducted to avoid any additional credits or costs.

Qualifications

Preferred Skills/Competencies

• General understanding of Ethernet and WLR provisions.
• Telecommunications experience.
• Ability to work proactively using own initiative whilst working well as part of a team.
• Ability to communicate clearly with internal and external customers.
• Willingness to work to KPI\'s and key objectives.
• Experience in using multi systems and platforms.
• Experience in Microsoft office applications.

Additional Information

Some of the key benefits we offer include:

• Holiday - Starting at 25 (increasing to up to 30 days for each year you stay with us) + a holiday purchase scheme!
• 1 Free day of annual leave for Birthdays!
• Daisy University and Apprenticeships - Giving you the opportunity to expand your skills and knowledge whilst you work for us.
• Hybrid working to ensure work WORKS for you!
• Enhanced family friendly policies - We are here to look after you and your nearest and dearest.
• Health & Wellbeing offering - Including discounted membership for health plans + Eye Care Scheme, Employee Assistance Programme, and an in-house Wellbeing team.
• The Exchange - Online discount platform for more than 1,200 retailers.

Interested? Submit your interest today for review and consideration by our friendly Talent Acquisition Team!

Daisy Corporate Services