Job Description

Job reference 321784
Delivery Change Manager
334,955 salary, 10% annual bonus potential, 25 days annual leave plus bank holidays rising with serve and a company pension scheme with highly competitive contribution rates
Permanent, Full timeThis role is covering the South Midlands area and regular travel will be expected.Royal Mail is embarking on one of the most challenging Transformations in its history. Transitioning from a letter to a parcels mail delivery in parallel to deploying significant changes to the Universal Service Obligation (USO). Every part of the organisation and every colleague will be influenced by this change.Working to the Senior Change Deployment Manager, the Delivery Change Manager has a pivotal role to play in this transformation journey.Have you got strong operational management experience? Do you have a background in project deployment within a logistics environment. If so we, we would love to hear from you.About the Role

• Lead the deployment of three annual revisions in small delivery offices and support the Senior Change Deployment Manager in larger units.
• Be accountable for deploying other transformational changes and realising associated benefits.
• Act as Lead Deployer in small units, managing all aspects of change; support the Senior Deployment Lead in larger units.
• Utilise delivery revision processes and task lists to deploy optimised revisions on time and to the required quality, ensuring full benefit realisation.
• Establish clear roles and responsibilities with stakeholders, addressing any gaps in accountability.
• Review and validate unit base data to ensure accuracy for revision sign-off.
• Lead and contribute to Start-Up and Design meetings, providing expert input.
• Develop optimised duty sets for indoor and outdoor workloads using IWT, best methods, and GeoRoute.
• Design duty sets in Duty Manager that align with change parameters and operational efficiency goals.
• Provide weekly progress reports to stakeholders.

About You

• Good analytical, planning, and organisational skills
• Excellent engagement and communication skills, with the ability to build relationships quickly and to explain technical outputs to stakeholders.
• Results and output orientated with a positive challenging style.
• Coaching skills, ability to unblock barriers and resolve issues at a local level.
• Project Management skills - planning, tracking progress, stakeholder management, risk and issue management, benefit realisation.
• Change Management skills - creating awareness and a desire to change, able to articulate the change narrative, manging resistance and being able to influence

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.

*Available only to perm employeesNext StepsThe next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions.Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean 'your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.We don't expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we'd love to learn more about you.Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.For more information on Royal Mail Group and our values please click here:Closing Date: Sunday 2nd March. Please note, this advert may close early if the appropriate number of applications has been reached.#LI-POST #RMG #LIMRT

Royal Mail