Job Description

JOB TITLE: Data & Tooling Business Analyst

SALARY: Edinburgh (\xc2\xa366,861 - \xc2\xa374,290) and London (\xc2\xa377,301 - \xc2\xa385,890)

LOCATION(S): Edinburgh or London

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About this opportunity:

Lloyds Banking Group is the UK\'s leading Digital Bank and biggest mobile bank with nearly 14 million active online customers across our three brands. Now that we have already built the market leader in digital banking, we are on a journey to build the bank of the future, for which we are investing \xc2\xa33bn across platforms, people and data capabilities to truly become the best bank for customers!

As a Senior Business Analyst you will be a part of a cross-functional team working alongside the business, IT & Change, Propositions, Distribution, Operations, and Business Intelligence specialists to help solve some of the most difficult puzzles. You will be joining the team at an exciting time where we are undergoing a program to transform how we use data across the organisation, and you will help shape the future strategy.

You\'ll be detailed orientated, an analytical thinker, have a passion for understanding our customers and use innovative ways to come up with new solutions. You\'ll respond to individual and team objectives and invests in improving personal performance by growing own skills and capabilities.

The work is fast paced but highly engaging and rewarding - with the right data we can make a significant positive impact to our customer experience.

Why Lloyds Banking Group:

We\'re on an exciting journey and there couldn\'t be a better time to join us. The investments we\'re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What you\'ll need

Understanding of CRM solutions such as Salesforce of MSD or other CRM platforms and familiarity with CRM concepts, processes and best practices

Designing and documenting sales processes and pipeline processes

Experience in working with/ developing/ customizing PowerApps solutions. Ability to design develop, test and deploy business applications using PowerApps

Deep understanding of working within an MI & Insight function and understanding how data can support strategic goals

Experience with working in an environment using Power BI (preferably) or Tableau

Knowledge and experience of Business Analysis tools and techniques to support both Agile and Waterfall delivery methods

About working for us

Our focus is to ensure we\'re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it\'s why we especially welcome applications from under-represented groups. We\'re disability confident. So if you\'d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15%

An annual performance-related bonus

Share schemes including free shares

Benefits you can adapt to your lifestyle, such as discounted shopping

30 days\' holiday, with bank holidays on top

A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that\'s interesting and makes a difference to millions of people? Join our journey.

Lloyds Banking Group