Job Description

About Us

We are the world\xe2\x80\x99s largest university press. We have both a worldwide reach and a personal understanding of local needs, partnering on the ground to adapt publications and resources to meet the individual needs of communities, societies, and countries. We partner with researchers, educators, and technology partners to stay ahead of the changing ways people around the world are accessing and sharing knowledge. With a presence in more than 50 countries and millions of customers around the world, an idea launched at OUP can have global impact.

About the Role

Oxford University Press is a department of the University of Oxford, which furthers the University\xe2\x80\x99s objective of excellence in research, scholarship, and education by publishing worldwide. The Press\xe2\x80\x99s Education Division provides educational resources and solutions to teachers, parents, learners and institutions in the UK and in countries around the world.

We are seeking an experienced Data Insights Lead (DIL) to support the wider Sales and Marketing functions in the day-to-day management of our enabling systems. Covering both content and qualifications functions, the DIL will support the team in its use of systems and data, develop reliable and consistent mechanisms for reporting sales team pipeline, build our data insights capability through reports and analytics tools, work with Magic Triangles to interpret data and market trends.

Key responsibilities in this role will include:

• Work across Sales and Marketing functions to supply and interpret data/market trends as required.
• Develop reliable mechanisms for reporting on sales team activity and pipeline.
• Build out our interim strategy for CRM through detailed current state analysis, identifying what improvements are achievable within prescribed timeframes.
• Develop our data insights capability as a global team.
• Write and maintain high quality systems documentation, and training materials as required.
• Support business change in relation to systems and processes, including projects and programmes as required, ensuring that impact has been analysed, and that the business is prepared and trained.
• Work with sales functions to ensure that data on CRM systems is accurate and up-to-date, and supports the OUP data operating model and is interoperable across other enabling applications.

We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.

About You

To be successful in this role, you will ideally have:

• Experience of working in publishing or a similar industry in a relevant role
• Experience of working in a matrix organisation
• Demonstrable analytical skills, subject matter expertise, and business knowledge
• Excellent knowledge of system development lifecycle, and best practice for system change management
• Ability to multi-task effectively and adapt well to the fast pace of change in the organisation.

Benefits

We care about work/life balance here at OUP. With this in mind we offer 25 days\xe2\x80\x99 holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.

We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.

Please see our Rewards and Recognition page for more information.

Queries

Please contact with any queries relating to this role.

Please note this advert may be removed before the advertised end date, so we encourage you to apply as soon as possible.

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Oxford University Press