Job Description

Who we are looking for A Customer Verification Advisor, who will play a key part in the verification process of our global customer base. We are looking for bright, inquisitive and enthusiastic individuals to join our team. The ideal candidate will play a key role in reviewing customer\xe2\x80\x99s registration details and verifying documents in line with company processes. The position is offered on a full time basis and will require a flexible approach to working hours; working any five days from seven, including weekends, evenings and bank holidays. The starting salary for this position is competitive, increasing to \xc2\xa323,046 per annum upon successful completion of training. We also offer a generous bonus scheme and many other benefits for the successful applicants. This role is eligible for inclusion in the Company\xe2\x80\x99s hybrid working policy where you will have the option to work up to three days from home. Successful applicants will need to provide proof of eligibility to work in the UK. Preferred skills and experience

• Excellent attention to detail.
• Good investigative skills.
• Ability to learn.
• Ability to work to high standards when under pressure.
• Ability to prioritise tasks.
• Effective communicator at all levels.

Main Responsibilities

• Verifying identification documents provided by our customers.
• Reviewing customers\xe2\x80\x99 registration details.
• Using internal/external sources to verify our customers.
• Assisting other departments with verification queries.
• Ensuring compliance with our Company verification processes.

Job Types: Full-time, Permanent Salary: \xc2\xa322,173.00-\xc2\xa323,046.00 per year Benefits:

• Company pension
• Free parking
• On-site parking
• Work from home

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Stoke-On-Trent: reliably commute or plan to relocate before starting work (required)

Work Location: In person Application deadline: 11/12/2023
Reference ID: CVA1123BW
Expected start date: 08/01/2024