Job Description

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. Today, we are building a new kind of healthcare company \xe2\x80\x93 one that is ready to help create a healthier future for all of us.

Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of an individual like you. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. As part of our global team, you\xe2\x80\x99ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

The Customer Team Leader (CTL) plays a critical role in establishing our company\'s customer focused initiative.

Responsibilities include and are not limited to the following:

Leading and managing Customer Representatives in identifying customer needs.

Coaching representatives, overseeing training, and completing people management processes for Customer Representatives and effectively developing and resourcing his/her customer team to address customer needs.

The ideal candidate for this role will demonstrate the following behaviors and attitudes:

Strong leadership skills with experience leading teams through change and new challenges by applying situational coaching skills and using emotional intelligence

Self-starter who is comfortable working in and leading a team through ambiguity and the capacity to see \xe2\x80\x98what can be\xe2\x80\x99 for this new organization

Communicate with courage and candor as we evolve our engagement model for this customer segment

Customer-centric mindset and the skills needed to listen to customers and understand their objectives and overall relationship with our broader organization

Leads by example by modeling flexibility, candor, and a willingness to respond during times of change while maintaining a positive attitude

Demonstrated account planning and management skills and strong collaboration with extended teams toward common goals

This territory covers Tri State District.

The ideal residence would be in the territory of Philadelphia, New Jersey or Metro NYC.

Overnight Travel: 30%

Travel (%) varies based on candidate\xe2\x80\x99s location within the geography.

Education:

Required: BA/BS

Preferred: MBA/MS

Preferred: Science, Business or Healthcare Discipline

Required Experience:

Minimum of (5) years experience in Sales, Marketing or Managed Care - Pharmaceutical industry

Valid Driver\'s license

Preferred Experience:

Minimum of (3) years experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations

Minimum of (2) years experience working in Marketing, Managed Care, or Sales support areas within the Pharmaceutical industry

Experience working in Marketing or Basic Research

Experience selling in the Pharmaceutical, Biotech & Medical Device Industry

Previous Field Sales Management experience.

Capable of establishing relationships and networks within a customer organization.

#EBRGs

#Vetjobs

#Hospitalsales

NOTICE FOR INTERNAL APPLICANTS

In accordance with all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply

Current Contingent Workers apply

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another\xe2\x80\x99s thinking and approach problems collectively.

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as \xe2\x80\x9cremote\xe2\x80\x9d.

Under New York City, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate\xe2\x80\x99s relevant skills, experience, and education.

Expected salary range: $144,320.00 - $227,100.00

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed .

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular

Relocation: Domestic

VISA Sponsorship: No

Travel Requirements: 25%

Flexible Work Arrangements: Not Specified

Shift: 1st - Day

Valid Driving License: Yes

Hazardous Material(s): n/a

Merck & Co.