Customer Support And Marketing Assistant Part Time
Job Description
Reference: 3746
Think Specialist Recruitment are pleased to be working with a reputable, successful, family feel business based in Watford. This organisation has an exciting opportunity for a personable, creative, and hardworking candidate to join their team. The position will be focused on providing customer support via email and a customer support portal, and have some involvement with marketing tasks across social media. This position would suit someone who has good written customer service skills, is creative, and is looking for part-time hours. This person would need to work across 5 days and commute to Watford, this position will be hybrid working after probation.
Salary - \xc2\xa325,000 (FTE)
Hours - 22 hours across 5 days
Some of the duties will include:
- Managing the customer support inbox
- Dealing with customer queries within a timely manner
- Tracking customer orders on the Customer Support Portal, raising tickets for replacements/refunds
- Creating social media posts, responding to comments and inbox messages
- Managing and responding to website reviews
- Assisting with arranging deliveries from manufacturers
- Team administration including arranging meetings and preparing meeting rooms
- Strong written communication skills
- Strong administration skills
- A personable team player
- Good attention to detail
- Strong organisational skills
- Ability to prioritise workload
- Able to commute to Watford
Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support.
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Customer Support and Marketing Assistant Part Time
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Job Detail
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Job IdJD2980080
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWatford, Hertfordshire, United Kingdom
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EducationNot mentioned