Job Description

Job Title: Customer Support Advisor \xe2\x80\x93 Dutch Speaking

Location: Blackpool

Salary: Competitive

Job Type: Permanent, Full Time

About us:

Glasdon Europe SARL is part of the Glasdon Group with Headquarters in the UK and companies in Europe and the United States and is responsible for mainland European B2B sales. Sixty years of customer care and product innovation have established Glasdon as a market leader in the design, marketing, and worldwide supply of environmental and safety products.

About the role:

Are you looking for an exciting,challenging and rewarding long-term career opportunity?

We are looking for a charismatic and confident professional with Dutch language skills to join our existing customer service team to provide unrivalled customer support across a range of private and public sectors. The idea candidate will be proficient in Dutch (essential), geographically located in the UK and able to commute to our Headquarters in Blackpool. Both full-time and part-time applications welcome.

If you have a genuine desire to succeed and wish to join a progressive company, with excellent opportunities, career development opportunities and benefits then look no further.

The successful candidate with be provided with full and comprehensive training.

Duties and Responsibilities:

• Converting sales enquiries into sales orders.
• Responding to inbound telephone calls and LiveChat enquires.
• Following up website and email customer enquiries.
• Providing overseas customers with product information, quotations, and technical information.
• Establishing new customer accounts via telephone and in writing.
• Processing customer sales orders.
• Monitoring lead times and deliveries.
• Chasing customer payments.
• Translating product sales literature and general documents.

About you:

• Essential: C2 or fluent Dutch
• Strong verbal and written communication skills.
• Confidence, charisma and keen to progress a long-term career.
• Some experience within a sales or customer service environment / familiar with client interactions.
• Good administrative, organisational and time management skills.
• Good team player.
• Commercial awareness and professional.
• Willing to learn.
• Valid UK Driving Licence (Essential)

Benefits:

• A competitive commencing salary.
• Paid holiday.
• Sales bonus for target achievement.
• Office location close to facilities, public transport networks in the Metropole Lilloise.
• Employment stability

Please click the APPLY button to submit your CV for this role.

Candidates with experience or relevant job titles of; Business Studies, Sales Administration, Sales Assistant, Office Administration, Microsoft, Customer Service, Retail Sales, Telesales, Negotiation, Sales Advisor, Customer Support, Call Centre Assistant, Overseas Support, International Business, Language Skills; German, Dutch, Bi-lingual, Tri-lingual and Multi-lingual may also be considered for this role.

The Glasdon Group Limited is an equal opportunities employer.

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