Job Description

We have an exciting opportunity for a Customer Solutions Executive working within our friendly team. This role can be based at either our Head Office in Chessington (KT9 1SN) or alternatively in our Leigh Service Centre Site (WN7 3XJ) so we are looking for candidates based in easy proximity of either site.

The purpose of the role is to maximise sales and revenue to a predefined account base by driving home the business offers and initiatives to eligible customers. As well as daily promotions, you will also be maintaining revenue and driving new and arising business targets. The job holder requires the ability to react and adapt to a fast paced and changing environment. A target driven and can-do attitude alongside great communication skills and attention to detail are critical for this role.

You will have the opportunity to work with the field sales team and many other customer facing departments. The role will require you to report on and use monthly sales data to support the commercial activity of the Area Account Managers in the field, maintaining customer relations, sales, compliance to offers, and prospecting.

This role has great career development prospects, giving the individual an opportunity to progress within the organisation.

About You

As well as your strong communication skills, you will have excellent analytical, problem solving and organisation skills and be a strong team player! Previous knowledge of pharmaceutical products and the wholesale market, as well as experience within a contact centre are all desirable, but not essential as training will be provided.

We would also value the following attributes:

• Excellent customer-centric telephone skills
• Organised with good administrative skills
• Ability to build and develop strong relationships both internally and externally
• Ability to work independently under pressure
• Target driven
• Ability to forecast sales
• Computer literate with good understanding of MS Office

In return we will offer you a competitive salary plus OTE and a benefits package including:

A Competitive Bonus Scheme and monthly commission dependent on sales achieved. Employee Assistance Programme with legal and financial advisors as well as mental health counselling. Perks at Work with discounts in various retailers such as Curry\'s PC World, Samsung and John Lewis. Access to Mental Health First Aiders, Contributory Pension Scheme after 3-month service, Cycle to Work Scheme and Service Based Holidays. Team members can also take up to two paid Volunteer days (or pro-rated if part time) per calendar year to carry out volunteer activities.

This role adopts a hybrid working format: Monday to Wednesday in the office; Thursday to Friday work from home.

About The Company

Alliance Healthcare is a leading distributor and wholesaler of pharmaceutical, medical and healthcare products, serving over 16,200 pharmacies, hospitals and dispensing doctors throughout the UK on a twice daily basis.

We have an essential role to play in the medical supply chain and everything we do as a company will ultimately impact upon the end user, the patient. It is our responsibility to offer a reliable service that ensures that our customers receive the right product, in the right place, at the right time.

Global diversity, equity and inclusion are core to our purpose to create healthier futures. We believe in creating an inclusive environment where people across all dimensions of diversity can bring their whole selves to work to advance health equity for all. We enable our teams with career opportunities that challenge and inspire the very best to solve complex business problems impacting diverse patient populations in communities around the world.

Alliance Healthcare