Job Description

Salary: Croydon - xc2xa333,018 - xc2xa338,325 / Maidstone - xc2xa331,535 - xc2xa336,544 per annum pro rataLocation: Croydon or MaidstoneHours: 36 hours per weekContract Type: 6 month fixed term contract / secondmentWere one of LinkedInsIf youre looking for a job where you can really make a difference and deliver exceptional customer service, we want to hear from you!Were looking for a compassionate and friendly Customer Solutions Coordinator to join our team on a fixed term basis.Youll work as part of a dedicated complaints resource to ensure we provide appropriate resolutions for customers. Youll be responsible for investigating complaints and members enquiries providing timely responses that offer full explanation and wherever possible, resolution for customersWere seeking individuals with excellent communication skills, organisational skills and experience of dealing directly with customers.Youll work full time from the office for the first 8 weeks, whilst in training and academy. After training, youll be full time in the office with some flexibility of home working in line with business needs.If this sounds like an opportunity for you then please review the full role profile before applying -Salaries are just the starting point. Here at Clarion were dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out moreTo find out more about who we are and what we do, please clickClosing Date: Tuesday18th February 2025 at midnight.This is a hybrid role with a base location at our offices in either Maidstone or Croydon. Candidates will be expected to work from the office at least one day per week.Were one of LinkedInsWhilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software.You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Clarion Housing Group