Job Description

NFU Mutual' s Agency in Flimwell is recruiting for full time Insurance Customer Service Advisor working in motor and personal lines to join our growing team.

For over 100 years, NFU Mutual have insured Britain's farming communities. Now, our customers come from all walks of life, but our ethos is the same - honesty, fairness and trust. We believe in taking the time to find products and services to meet our client's needs, inspiring trust and building long term relationships by exceeding expectations.

The Role:

Process general customer enquiries, policy alterations, renewals and introduce new/additional NFU Mutual insurance products and services. Pro-actively establish new sales opportunities by cross selling Introduce NFU Mutual's range of Financial Services products. Transact business compliantly within FCA requirements and always with a 'customer-centric' approach.
What we're looking for:

Individuals who can demonstrate the drive, energy and enthusiasm required to provide a fantastic customer experience to our existing and prospective clients. A confident personality who can work well within a team environment but can also work just as well as an individual Someone who shows initiative and has a "can do" attitude Good interpersonal skills, communication skills, & relationship building abilities. Sales and/or customer service experience is desirable however; insurance experience is not essential. Minimum of Grade C in GCSE Math's and English (or equivalent). Full driving license and access to your own vehicle. Full time Monday - Friday 9.00am to 5.00pm.
What we can offer:

A supportive and friendly working environment Full Training & Development will be provided which includes technical knowledge, Sales softskills with the opportunity of a funded CERT CII qualification. 25 days holiday plus bank holiday
Job Types: Full-time, Permanent

Benefits:

Life insurance On-site parking Private medical insurance
Schedule:

Monday to Friday
Ability to commute/relocate:

Wadhurst: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Experience:

customer service: 1 year (preferred)
Work Location: In person