Job Description

Do you have a passion for helping others and solving problems? Do you thrive in a fast-paced environment and love creating positive experiences? If so, we want you on our team!

We are seeking a motivated and energetic Customer Service Representative to join our growing team. This is an excellent opportunity to make a real impact while delivering exceptional service to customers.

Key Responsibilities:

Provide outstanding customer support through phone, email, and chat Troubleshoot and resolve customer issues with empathy and professionalism Maintain detailed records of customer interactions Ensure customers are satisfied and follow up to guarantee resolution Collaborate with various teams to improve customer experience Identify trends and provide feedback to enhance processes

Qualifications:

Exceptional communication skills (written and verbal) Ability to work well under pressure and handle high volumes of inquiries Strong problem-solving skills with a positive attitude Previous customer service experience preferred, but not required High school diploma or equivalent (Some college preferred) Tech-savvy with proficiency in basic computer applications

What We Offer:

Competitive salary and benefits Flexible work schedule with remote options available Opportunities for growth and career advancement Supportive, friendly, and dynamic work culture Training and development to help you succeed

Why Choose Us?

Join a team that values innovation, creativity, and a customer-first mindset. We are committed to fostering a supportive work environment where your ideas matter, and your career path is limitless. If you're looking for a role that challenges you, supports your growth, and lets you make a real difference - we want to hear from you!

Ready to start your next adventure? Apply today and become part of a team that's shaping the future of customer service!

Job Type: Full-time

Pay: 24,000.00-28,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Casual dress Company events Company pension Free parking Gym membership Health & wellbeing programme
Schedule:

Day shift Monday to Friday
Work authorisation:

United Kingdom (required)
Work Location: In person